Support agreementTime and materialsALD717-AGR686
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since02 Dec 2021Response SLANo SLARate£125/hrNotice—Machines on contract0 of 67
67 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for ALD717Active contracts
3
0 expired or cancelled
Annual contract value
£19,074.96
Active lines only
Renewals within 90 days
2
£8,822.84
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9578 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 57 seats | 12 months 90d notice · auto-renews | 07 Nov 2026 in 74d | — | £8,351.64 57 x £146.52 · 5% off | Due in 90 days | |
| 10078 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 62 seats | 36 months 90d notice | 05 Oct 2026 in 41d | — | £471.2 62 x £7.6 | Due in 90 days | |
| 10621 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 4 | 12 months 60d notice · auto-renews | 08 Apr 2027 in 226d | — | £10,252.12 4 x £2,563.03 | Scheduled |
Annual value by service line
Active contracts only
Email security£10,252.12
Microsoft 365 licences£8,351.64
Endpoint protection£471.2
Next twelve months
Renewal dates in order
- 05 OctPatch Manager Servers Ann SubscriptionEndpoint protection41d
- 07 NovMicrosoft 365 Business PremiumMicrosoft 365 licences74d
- 08 AprCyber Security Awareness inc GDPREmail security226d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.