Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
252
21 disabled · 21 guests
Assigned licences
251
85% of 294 purchased
Available licences
43
Assignable without purchase
M365 active usage
88%
222 of 252 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
236
59 over four years old
Renewals in 90 days
0
Nothing due in the window
Open support workload
15
561 eligible records in period
Average response
3.4 hr
202 quote, project and install records excluded
Not billed a year
£29,390
236 machines and 1 modules off contract
Customer health
53At risk▼ 3
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-2 in period (-0.7%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
251
assigned
- Business Premium131
- Microsoft 365 E556
- Business Standard34
- Business Basic30
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Business Premium131/153
Microsoft 365 E556/66
Business Standard34/40
Business Basic30/35
Support volume trend
Event measure, summed per bucket
202 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.