Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 09 Aug 2026Pipeline: Business Premium licence uplift — With CustomerOpportunitiesOwner Alex Vokes. Awaiting third party. Next with Customer.
- 04 Aug 2026Finding raised: 45 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 31 Jul 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 28 Jul 20263 users added this monthUsersUser count moved from 66 to 69.
- 26 Jul 2026Pipeline: Sophos firewall + managed AV renewal — DCS Action RequiredOpportunitiesOwner Barry Rankin. Order received. Next with DCS.
- 26 Jul 2026Finding raised: 30 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 04 Jul 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jun 20263 users added this monthUsersUser count moved from 62 to 65.
- 20 Jun 2026Executive Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 20 Jun 2026Finding raised: 4 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 19 Jun 2026Finding raised: 23 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 15 Jun 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 08 Jun 2026Finding raised: MFA registration at 64% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 02 Jun 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 28 May 20262 users removed this monthUsersUser count moved from 64 to 62.
- 15 May 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 06 May 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 28 Mar 20267 users removed this monthUsersUser count moved from 72 to 65.
- 15 Mar 2026Added 8 licencesLicensingPurchased total 88 → 96.
- 28 Feb 20263 users removed this monthUsersUser count moved from 76 to 73.
- 18 Feb 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 14 Feb 2026Technical Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 28 Jan 20263 users removed this monthUsersUser count moved from 80 to 77.
Events in view
23 of 40 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.