Support agreementTime and materialsSupport is billed by the hour. No SLA commitment and no proactive cover.
View contracts and renewals →Total assets
21
18 in service
Beyond expected life
3
Thresholds configurable per class
Unsupported OS
1
Out-of-support operating systems
Warranty expired
10
0 expiring within 90 days
On contract
10
56% of in-service machines
Maintenance a year
£1,746.68
£1,746.68 per invoice · annual
Not billed
£775
8 in-service machines off maintenance
Maintenance reconciliation
Contract 10973 · DEL003 · billed annual
On maintenance
10
billed £1,746.68 per invoice
Annualised
£1,746.68
£1,715 at standard rates
In service, off maintenance
8
£775 a year at standard rates
Correctly excluded
3
Spare, retired or awaiting disposal
8 machines are in service without maintenance cover. At standard rates that is £775 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
18
in service
- Laptop6
- Desktop3
- Mobile2
- Server2
- Firewall2
- Wireless AP2
- Printer1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Dell Latitude 5440 BAR509-AST-0001 · DE680478A | Laptop | Imogen Whitfield | Head Office | Windows 11 Pro 24H2 | 24 Jun 2025 | In warranty 24 Jun 2027 |
| Dell Latitude E7470 BAR509-AST-0002 · DE984240A | Laptop | Poppy Marsh | Branch | Windows 11 Pro 23H2 | 07 Oct 2025 | In warranty 06 Oct 2028 |
| Dell Latitude 7420 BAR509-AST-0003 · DE835557D | Laptop | Maya Vaughan | Head Office | Windows 11 Pro 23H2 | 27 Jan 2023 | Expired 26 Jan 2026 |
| HP EliteBook 840 G9 BAR509-AST-0004 · HP963656A | Laptop | Dominic Ashby | Head Office | Windows 11 Pro 24H2 | 12 Nov 2025 | In warranty 12 Nov 2027 |
| Dell Latitude 5440 BAR509-AST-0005 · DE535259A | Laptop | Dominic Ashby | Head Office | Windows 11 Pro 24H2 | 09 Dec 2022 | Expired 08 Dec 2025 |
| Dell Latitude 5440 BAR509-AST-0006 · DE597197B | Laptop | Kofi Fletcher | Branch | Windows 11 Pro 24H2 | 23 Aug 2025 | In warranty 22 Aug 2028 |
| Dell Latitude 7420 BAR509-AST-0007 · DE686185A | Laptop | Hana Marsh | Head Office | Windows 10 Pro 22H2 | 09 Oct 2017 | Expired 08 Oct 2021 |
| Dell OptiPlex 3050 BAR509-AST-0008 · DE975283D | Desktop | Harry Marsh | Remote | Windows 10 Pro 22H2 | 09 Jul 2024 | In warranty 09 Jul 2027 |
| HP ProDesk 400 G7 BAR509-AST-0009 · HP930152C | Desktop | Imogen Whitfield | Remote | Windows 11 Pro 24H2 | 16 Nov 2023 | Expired 15 Nov 2024 |
| Dell OptiPlex 7010 BAR509-AST-0010 · DE596781B | Desktop | Freya Pritchard | Head Office | Windows 10 Pro 22H2 | 23 Dec 2025 | In warranty 23 Dec 2026 |
| Apple iPhone 14 BAR509-AST-0011 · AP933508D | Mobile | Alfie Okonkwo | Head Office | iOS 17 | 17 Apr 2022 | Expired 17 Apr 2023 |
| Samsung Galaxy A54 BAR509-AST-0012 · SA348571B | Mobile | Marcus Okonkwo | Site 2 | iOS 18 | 28 Aug 2022 | Expired 27 Aug 2025 |
| Dell PowerEdge R750 BAR509-AST-0013 · DE501449B | Server | Branch | Windows Server 2012 R2 | 11 Nov 2020 | Expired 10 Nov 2025 | |
| Dell PowerEdge R750 BAR509-AST-0014 · DE251582A | Server | Head Office | Windows Server 2022 | 15 Aug 2022 | Expired 14 Aug 2025 | |
| Kyocera ECOSYS M5526 BAR509-AST-0015 · KY489586B | Printer | Branch | Embedded firmware | 16 May 2026 | In warranty 16 May 2027 | |
| Draytek Vigor 2927 BAR509-AST-0016 · DR130748A | Firewall | Head Office | FortiOS 7.4 | 17 Feb 2022 | Expired 16 Feb 2025 | |
| Fortinet FortiGate 60F BAR509-AST-0017 · FO281512A | Firewall | Remote | FortiOS 7.4 | 23 Dec 2024 | Expired 23 Dec 2025 | |
| HPE Aruba 2530 BAR509-AST-0018 · HP522040A | Switch | Head Office | Managed firmware | 26 Sep 2021 | Expired 26 Sep 2022 | |
| Ubiquiti UAP-AC-PRO BAR509-AST-0019 · UB691767C | Wireless AP | Head Office | Vendor firmware | 31 Jan 2026 | In warranty 31 Jan 2028 | |
| Ruckus R550 BAR509-AST-0020 · RU890345A | Wireless AP | Remote | Vendor firmware | 20 Apr 2017 | Expired 19 Apr 2020 | |
| Ubiquiti U6-Pro BAR509-AST-0021 · UB769239C | Wireless AP | Remote | Vendor firmware | 09 Mar 2024 | In warranty 08 Mar 2028 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 6 | 4 | 2 | 67% |
| Desktop | 3 | 0 | 3 | 0% |
| Server | 2 | 2 | 0 | 100% |
| Printer | 1 | 1 | 0 | 100% |
| Firewall | 2 | 1 | 1 | 50% |
| Wireless AP | 2 | 0 | 2 | 0% |
| Mobile | 2 | 2 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.