Support agreementTime and materialsBAR509-AGR598
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since06 Dec 2020Response SLANo SLARate£95/hrNotice—Machines on contract10 of 18
8 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for BAR509Active contracts
4
0 expired or cancelled
Annual contract value
£5,089.63
Active lines only
Renewals within 90 days
1
£2,634.71
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9865 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 13 seats | 36 months 60d notice · auto-renews | 02 Oct 2026 in 38d | — | £2,634.71 13 x £202.67 | Due in 90 days | |
| 10082 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 3 modules · 1 off it → | 3 | Rolling 30d notice · auto-renews | 20 May 2027 in 268d | — | £615 3 x £205 | Scheduled | |
| 10380 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 12 seats | 12 months 30d notice | 31 May 2027 in 279d | — | £93.24 12 x £7.77 | Scheduled | |
| 10973 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell Covers 10 machines · 8 in service and off it → | 10 | 36 months 90d notice · auto-renews | 11 Aug 2027 in 351d | 24 Oct 2027 | £1,746.68 10 x £174.67 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£2,634.71
Hardware maintenance£1,746.68
Software support£615
Endpoint protection£93.24
Next twelve months
Renewal dates in order
- 02 OctMicrosoft 365 Business StandardMicrosoft 365 licences38d
- 20 MayOpera 3 Annual LicenceSoftware support268d
- 31 MayPatch Manager PC Ann SubscriptionEndpoint protection279d
- 11 AugDell ProSupport - 3 yearHardware maintenance351d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.