Support agreementTime and materialsBEC071-AGR894
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since24 Sep 2022Response SLANo SLARate£125/hrNotice—Machines on contract0 of 82
82 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for BEC071Active contracts
5
0 expired or cancelled
Annual contract value
£17,355.22
Active lines only
Renewals within 90 days
1
£2,869.78
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9774 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 100 seats | 12 months 60d notice | 07 Jun 2027 in 286d | — | £12,824 100 x £128.24 | Scheduled | |
| 10223 COR1 | Software support | Corrin Software Licence Corrin Covers 4 modules → | 4 | 12 months 90d notice · auto-renews | 08 May 2027 in 256d | — | £1,155 4 x £288.75 | Scheduled | |
| 10529 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 88 seats | 12 months 90d notice | 20 Feb 2027 in 179d | — | £349.36 88 x £3.97 | Scheduled | |
| 10753 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 84 seats | 12 months 30d notice | 21 Dec 2026 in 118d | — | £157.08 84 x £1.87 · 5% off | Scheduled | |
| 11217 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | Rolling 90d notice · auto-renews | 07 Nov 2026 in 74d | — | £2,869.78 1 x £2,869.78 | Due in 90 days |
Annual value by service line
Active contracts only
Microsoft 365 licences£12,824
Software support£2,896.07
Backup and DR£2,869.78
Endpoint protection£349.36
Email security£157.08
Next twelve months
Renewal dates in order
- 07 NovAmber Virtual Agent Per VMBackup and DR74d
- 21 DecHornetsecurity Advanced Threat ProtectionEmail security118d
- 20 FebESET PROTECT AdvancedEndpoint protection179d
- 08 MayCorrin Software LicenceSoftware support256d
- 07 JunMicrosoft 365 Business PremiumMicrosoft 365 licences286d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.