Support agreementTime and materialsBEC088-AGR769
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since20 Jul 2024Response SLANo SLARate£110/hrNotice—Machines on contract0 of 78
78 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for BEC088Active contracts
1
1 expired or cancelled
Annual contract value
£967.8
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9581 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 56 seats | Rolling 60d notice · auto-renews | 05 May 2026 112d ago | — | £5,675.04 56 x £101.34 · 12.5% off | Lapsed | |
| 10177 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 4 modules · 3 off it → | 1 | 12 months 30d notice | 15 Feb 2027 in 174d | — | £967.8 1 x £967.8 | Scheduled |
Annual value by service line
Active contracts only
Software support£967.8
Next twelve months
Renewal dates in order
- 15 FebBespoke Software Support ContractSoftware support174d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.