Support agreementManaged contractBEC311-AGR859
Covered by a managed support agreement with an agreed SLA.
Customer since21 Apr 2022Response SLA2 hoursRateIncludedNotice90 daysMachines on contract9 of 10
1 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for BEC311Active contracts
5
2 expired or cancelled
Annual contract value
£2,838.35
Active lines only
Renewals within 90 days
2
£1,636.48
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9740 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 9 machines · 1 in service and off it → | 9 | 12 months 60d notice | 26 Aug 2026 in 1d | — | £1,585.1 £792.55 6 monthly | Due now | |
| 10256 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 60d notice | 04 May 2026 113d ago | 10 Aug 2026 | £2,638.95 1 x £2,638.95 | Lapsed | |
| 10406 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 7 seats | 12 months 60d notice | 14 May 2027 in 262d | — | £1,011.29 7 x £144.47 | Scheduled | |
| 10780 ESE052 | Endpoint protection | ESET PROTECT Entry ESET | 7 seats | 12 months 30d notice · auto-renews | 24 Oct 2026 in 60d | — | £51.38 7 x £7.34 | Due in 90 days | |
| 11469 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 6 seats | Rolling 30d notice · auto-renews | 30 Jul 2027 in 339d | — | £11.1 6 x £1.85 · 10% off | Scheduled | |
| 11866 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 7 seats | 36 months 90d notice | 10 Feb 2027 in 169d | — | £179.48 7 x £25.64 | Scheduled | |
| 12106 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 8 seats | Rolling 90d notice · auto-renews | 22 Mar 2026 156d ago | — | £0 8 x £0 | Terminated 22 Mar 2026 |
Annual value by service line
Active contracts only
Managed support£1,585.1
Microsoft 365 licences£1,011.29
Backup and DR£179.48
Endpoint protection£51.38
Email security£11.1
Next twelve months
Renewal dates in order
- 26 AugHardware 6 Mthly ContractManaged support1d
- 24 OctESET PROTECT EntryEndpoint protection60d
- 10 FebAmber Vault M365 Backup / MailboxBackup and DR169d
- 14 MayAdobe Acrobat Pro EnterpriseMicrosoft 365 licences262d
- 30 JulHornetSecurity 365 T P BusinessEmail security339d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.