Software position
12 licensed products on the registerProducts
12
0 on a support contract
Not on contract
12
£1,020 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£356.25 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation | T80258 | Workstations | Not on contract | — |
| O3NUS | Opera 3 Current Users | T55745 | Server - Sql1 | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger | T58599 | Server - Ap-Host | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger | T21913 | Server - Ap-Host | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger Version 11.5.10 | T83546 | Terminal server | Not on contract | — |
| O3INV | Opera 3 Invoicing Version 3.8.11 | T45345 | Terminal server | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing Version 6.5.20 | T92868 | Terminal server | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 11.5.6 | T79722 | Server - Sql1 | Not on contract | — |
| O3COS | Opera 3 Costing | T12860 | Terminal server | Not on contract | — |
| O3PAY | Opera 3 Payroll & HR | T97857 | Server - Ap-Host | Not on contract | — |
| O3REP | Opera 3 Reporter Version 6.4.1 | T97236 | Server - Ap-Host | Not on contract | — |
| O3CRE | Opera 3 Credit Management | T97404 | Server - Sql1 | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £18.75New user added and permissions setOpera 3 Payroll & HR · Julie Herbert · 15 Jul 2026
- £18.75Stock take variance queryOpera 3 Credit Management · Anne-Marie Cable · 07 Jun 2026
- £75Stock take variance queryOpera 3 Costing · Karen Taylor · 05 Jan 2026
- £56.25Stock take variance queryOpera 3 Stock Control · Stacey Thomas · 02 Oct 2025
- £75New user added and permissions setOpera 3 System Foundation · Stacey Thomas · 18 May 2025
- £112.5User locked out of the payroll companyOpera 3 Purchase Ledger · Anne-Marie Cable · 27 Oct 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.