Support agreementTime and materialsBEX548-AGR347
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since08 Jun 2024Response SLANo SLARate£125/hrNotice—Machines on contract0 of 67
67 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for BEX548Active contracts
3
0 expired or cancelled
Annual contract value
£9,426.23
Active lines only
Renewals within 90 days
1
£82.41
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9599 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 46 seats | 12 months 30d notice · auto-renews | 28 Jul 2027 in 337d | 01 Dec 2027 | £8,304.84 46 x £180.54 · 12.5% off | Scheduled | |
| 9990 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 41 seats | Rolling 90d notice · auto-renews | 16 Sep 2026 in 22d | — | £82.41 41 x £2.01 | Due now | |
| 10529 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 30d notice · auto-renews | 14 Feb 2027 in 173d | — | £1,038.98 1 x £1,038.98 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£8,304.84
Connectivity£1,038.98
Email security£82.41
Next twelve months
Renewal dates in order
- 16 SepHornetsecurity Advanced Threat ProtectionEmail security22d
- 14 Feb1&1 Domain 1 Year RenewalConnectivity173d
- 28 JulAdobe Acrobat Pro EnterpriseMicrosoft 365 licences337d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.