Customer master data
Immutable internal identity with external mapping keys
| Internal CustomerId | cus_bra479 Primary key — never changes |
| Account number | BRA479 Links to ticketing and SQL |
| Display name | Bramhope Pharmacy Associates |
| Primary domain | bramhopepharmacy.co.uk Microsoft tenant mapping aid |
| Tenant ID | bra479-5320-4f2a-9c31-573044 |
| SQL external key | BRA479 |
| Account manager | Dan Okafor |
| Status | Active |
| Created | 25 Jun 2021 |
Connection and collection
Authentication mode is independent of the data model
| Auth method | Interactive delegated fallback |
| Relationship state | active Expiry 27 Dec 2026 |
| Last successful sync | 24 Aug 2026 06:00 UTC 27 hr ago |
| Last attempt | 25 Aug 2026 05:00 UTC Result: success |
| M365 data quality | Healthy |
| SQL data quality | Partial Mapped to the DCS API |
| Schedule | Weekly — users, licences, usage reports Configurable per dataset and customer |
Connection changes require the administrator role.
Branding
Saved once and reused automatically for future dashboards and packs
Editable
Customer logo
PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.
Meeting pack preview
Bramhope Pharmacy Associates
Saved branding is applied to this customer's dashboard, exports and every future meeting pack.
Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.
Customer contacts
Who to speak to. Used for meeting invitations and pipeline follow-up.
| Name | Role | Phone | Notes | |
|---|---|---|---|---|
| Olivia GriersonPrimary | Operations Manager | [email protected] | 01660 741426 | Day-to-day escalation contact |
| Rhys Grierson | Practice Manager | [email protected] | 01683 919410 | Approves user changes |
Prototype controls
Demo-only switches for showing how the phases differ
BRA479 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.