Software position
9 licensed products on the registerProducts
9
0 on a support contract
Not on contract
9
£1,104 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£450 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 10.3.17 | T68410 | Terminal server | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 6.5.3 | T79864 | Server - Sql1 | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger | T95373 | Workstations | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger | T22205 | Workstations | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger | T22081 | Server - Ap-Host | Not on contract | — |
| O3INV | Opera 3 Invoicing Version 9.5.1 | T90498 | Server - Ap-Host | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing Version 2.0.8 | T70948 | Server - Sql1 | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 5.1.4 | T17016 | Server - Sql1 | Not on contract | — |
| ADO076 | Adobe Acrobat Pro Enterprise | LIC 198642 | Workstations | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £150Backup of the data directory verifiedAdobe Acrobat Pro Enterprise · Stacey Thomas · 19 Oct 2025
- £56.25Stock take variance queryOpera 3 Current Users · Stacey Thomas · 06 Aug 2025
- £56.25Year end routine walkthroughOpera 3 Stock Control · Anne-Marie Cable · 31 May 2025
- £56.25Invoice imported twice from the job systemOpera 3 Purchase Order Processing · Anne-Marie Cable · 14 Apr 2025
- £75Invoice imported twice from the job systemOpera 3 Sales Ledger · Kelly Gregory · 30 Nov 2024
- £56.25Year end routine walkthroughAdobe Acrobat Pro Enterprise · Karen Taylor · 12 Oct 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.