Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode gdap.
- 06 Aug 2026Finding raised: SLA achievement at 80.6% over the last 90 daysAlertsSupport · information · SUP-SLA
- 28 Jul 20263 users added this monthUsersUser count moved from 65 to 68.
- 27 Jul 2026Pipeline: Warranty extension - 3 year onsite — Meeting OrganisedOpportunitiesOwner Rob Hall. Chasing. Next with Account Manager.
- 20 Jul 2026Finding raised: 10 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 16 Jul 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 16 Jul 2026Finding raised: 3 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 15 Jul 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 11 Jul 2026Finding raised: 2 contracts up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 10 Jul 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 08 Jul 2026Finding raised: 31 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 Jun 20262 users added this monthUsersUser count moved from 62 to 64.
- 15 Jun 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 25 May 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 23 May 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 22 May 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Mar 20264 users removed this monthUsersUser count moved from 67 to 63.
- 15 Mar 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 16 Feb 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 15 Feb 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20263 users removed this monthUsersUser count moved from 73 to 70.
Events in view
21 of 38 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.