Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
312
13 disabled · 12 guests
Assigned licences
300
92% of 325 purchased
Available licences
25
Assignable without purchase
M365 active usage
88%
274 of 312 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
304
76 over four years old
Renewals in 90 days
1
Next: 3CX Hosted PBX on 20 Nov 2026
Open support workload
25
544 eligible records in period
Average response
5.0 hr
217 quote, project and install records excluded
Not billed a year
£3,910
30 machines and 4 modules off contract
Customer health
59Needs review▼ 3
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+4 in period (+1.2%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
300
assigned
- Business Basic97
- Teams Essentials72
- Business Premium66
- Microsoft 365 E565
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Business Basic97/105
Teams Essentials72/78
Business Premium66/72
Microsoft 365 E565/70
Support volume trend
Event measure, summed per bucket
217 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.