Support agreementManaged contractBRO042-AGR417
Covered by a managed support agreement with an agreed SLA.
Customer since27 Mar 2023Response SLA8 hoursRateIncludedNotice90 daysMachines on contract274 of 304
30 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for BRO042Active contracts
5
2 expired or cancelled
Annual contract value
£76,505.3
Active lines only
Renewals within 90 days
1
£1,128.93
Lapsed
2
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9666 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 274 machines · 30 in service and off it → | 274 | 12 months 30d notice · auto-renews | 15 Jun 2027 in 294d | — | £34,450.68 £8,612.67 quarterly | Scheduled | |
| 10289 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 299 seats | 12 months 30d notice · auto-renews | 24 Dec 2026 in 121d | — | £31,777.72 299 x £106.28 | Scheduled | |
| 10421 O3MAIN | Software support | Opera 3 Annual Licence Pegasus | 1 | 12 months 90d notice | 18 Aug 2026 7d ago | — | £1,135.48 1 x £1,135.48 | Lapsed | |
| 10983 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 257 seats | Rolling 90d notice · auto-renews | 21 May 2027 in 269d | 28 Oct 2027 | £2,084.27 257 x £8.11 | Scheduled | |
| 11476 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 5 | 12 months 90d notice | 26 Mar 2027 in 213d | — | £7,063.7 5 x £1,412.74 | Scheduled | |
| 11566 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 252 seats | 36 months 90d notice | 29 Apr 2026 118d ago | 20 Oct 2026 | £7,842.24 252 x £31.12 · 5% off | Lapsed | |
| 12014 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | 36 months 60d notice · auto-renews | 20 Nov 2026 in 87d | — | £1,128.93 1 x £1,128.93 | Due in 90 days |
Annual value by service line
Active contracts only
Managed support£34,450.68
Microsoft 365 licences£31,777.72
Email security£7,063.7
Endpoint protection£2,084.27
Telephony£1,128.93
Next twelve months
Renewal dates in order
- 18 AugOpera 3 Annual LicenceSoftware support-7d
- 20 Nov3CX Hosted PBXTelephony87d
- 24 DecMicrosoft 365 Business StandardMicrosoft 365 licences121d
- 26 MarCyber Security Awareness inc GDPREmail security213d
- 21 MayPatch Manager PC Ann SubscriptionEndpoint protection269d
- 15 JunHardware Quarterly ContractManaged support294d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.