Support agreementTime and materialsCAL848-AGR475
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since31 Oct 2021Response SLANo SLARate£95/hrNotice—Machines on contract0 of 66
66 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for CAL848Active contracts
4
0 expired or cancelled
Annual contract value
£11,629.69
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9577 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 54 seats | 12 months 60d notice | 13 Apr 2027 in 231d | — | £5,378.94 54 x £99.61 | Scheduled | |
| 10233 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 11 modules · 1 off it → | 1 | 12 months 90d notice | 15 May 2027 in 263d | 05 Aug 2027 | £2,450.39 1 x £2,450.39 | Scheduled | |
| 10550 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 90d notice · auto-renews | 29 Nov 2026 in 96d | — | £2,654.17 1 x £2,654.17 | Scheduled | |
| 11094 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | Rolling 30d notice · auto-renews | 12 Mar 2027 in 199d | — | £1,146.19 1 x £1,146.19 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£5,378.94
Connectivity£2,654.17
Software support£2,450.39
Telephony£1,146.19
Next twelve months
Renewal dates in order
- 29 Nov1&1 Domain 1 Year RenewalConnectivity96d
- 12 Mar3CX Hosted PBXTelephony199d
- 13 AprMicrosoft 365 Business StandardMicrosoft 365 licences231d
- 15 MayBespoke Software Support ContractSoftware support263d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.