Support agreementManaged contractCAW677-AGR217
Covered by a managed support agreement with an agreed SLA.
Customer since03 Apr 2023Response SLA4 hoursRateIncludedNotice30 daysMachines on contract138 of 160
22 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for CAW677Active contracts
6
0 expired or cancelled
Annual contract value
£62,199.39
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9620 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 138 machines · 22 in service and off it → | 138 | 12 months 60d notice · auto-renews | 05 Apr 2027 in 223d | — | £17,064.18 £8,532.09 6 monthly | Scheduled | |
| 9978 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | Rolling 60d notice · auto-renews | 15 Jul 2027 in 324d | — | £1,855.01 1 x £1,855.01 | Scheduled | |
| 10401 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 174 seats | Rolling 90d notice · auto-renews | 23 Feb 2027 in 182d | 17 Jul 2027 | £37,905.9 174 x £217.85 | Scheduled | |
| 10871 COR1 | Software support | Corrin Software Licence Corrin Covers 8 modules · 2 off it → | 8 | 12 months 30d notice | 22 Jun 2027 in 301d | — | £1,395 8 x £174.38 | Scheduled | |
| 11267 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 201 seats | Rolling 60d notice · auto-renews | 15 Dec 2026 in 112d | 19 Jun 2027 | £1,278.36 201 x £6.36 | Scheduled | |
| 11838 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 12 months 30d notice | 12 May 2027 in 260d | — | £2,700.94 1 x £2,700.94 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£37,905.9
Managed support£18,919.19
Connectivity£2,700.94
Software support£1,395
Endpoint protection£1,278.36
Next twelve months
Renewal dates in order
- 15 DecESET PROTECT AdvancedEndpoint protection112d
- 23 FebAdobe Acrobat Pro EnterpriseMicrosoft 365 licences182d
- 05 AprHardware 6 Mthly ContractManaged support223d
- 12 MayFTTP 900/110Connectivity260d
- 22 JunCorrin Software LicenceSoftware support301d
- 15 JulAnnual Additional Server MonitoringManaged support324d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.