Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
115
7 disabled · 13 guests
Assigned licences
111
67% of 165 purchased
Available licences
54
Assignable without purchase
M365 active usage
91%
105 of 115 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
100
30 over four years old
Renewals in 90 days
0
Nothing due in the window
Open support workload
9
200 eligible records in period
Average response
5.5 hr
84 quote, project and install records excluded
Not billed a year
£12,539
100 machines and 1 modules off contract
Customer health
68Needs review▲ 5
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
-5 in period (-3.9%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
111
assigned
- Visio Plan 236
- Microsoft 365 E542
- Project Plan 333
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
84 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.