Support agreementTime and materialsCOB033-AGR172
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since17 Sep 2025Response SLANo SLARate£95/hrNotice—Machines on contract0 of 100
100 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for COB033Active contracts
3
1 expired or cancelled
Annual contract value
£1,451.4
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9698 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 115 seats | 12 months 60d notice | 14 Jul 2026 42d ago | — | £13,243.4 115 x £115.16 | Lapsed | |
| 10125 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 3 modules · 1 off it → | 3 | 12 months 90d notice | 22 Mar 2027 in 209d | — | £410 3 x £136.67 | Scheduled | |
| 10697 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 96 seats | 12 months 30d notice | 10 Aug 2027 in 350d | 16 Jan 2028 | £657.6 96 x £6.85 | Scheduled | |
| 11028 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 101 seats | 36 months 60d notice | 24 Nov 2026 in 91d | 10 Jun 2027 | £383.8 101 x £3.8 | Scheduled |
Annual value by service line
Active contracts only
Endpoint protection£657.6
Software support£542.89
Email security£383.8
Next twelve months
Renewal dates in order
- 24 NovHornetsecurity Advanced Threat ProtectionEmail security91d
- 22 MarOpera 3 Annual LicenceSoftware support209d
- 10 AugPatch Manager Servers Ann SubscriptionEndpoint protection350d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.