Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode delegated-fallback.
- 16 Aug 2026Pipeline: Business Premium licence uplift — Awaiting Third PartyOpportunitiesOwner Barry Rankin. Meeting requested. Next with Third Party.
- 12 Aug 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 01 Aug 2026Technical Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jul 20263 users added this monthUsersUser count moved from 64 to 67.
- 24 Jul 2026Pipeline: VoIP telephony migration - 40 handsets — OrderedOpportunitiesOwner Ben King. Order received. Next with Sales Owner.
- 15 Jul 20263 assets added to inventoryAssetsRecorded by the operational source system.
- 10 Jul 2026Finding raised: MFA registration at 85% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 28 Jun 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 28 Jun 20265 users added this monthUsersUser count moved from 58 to 63.
- 23 May 2026Finding raised: 17 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 22 May 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 11 May 2026Finding raised: 17 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 08 May 2026Support Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 07 May 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 27 Apr 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 28 Mar 20262 users removed this monthUsersUser count moved from 59 to 57.
- 17 Feb 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Jan 20262 users removed this monthUsersUser count moved from 63 to 61.
- 15 Jan 20262 assets added to inventoryAssetsRecorded by the operational source system.
Events in view
20 of 39 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.