Support agreementTime and materialsDEN581-AGR167
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since19 Mar 2023Response SLANo SLARate£85/hrNotice—Machines on contract0 of 18
18 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for DEN581Active contracts
3
0 expired or cancelled
Annual contract value
£4,369.89
Active lines only
Renewals within 90 days
1
£1,881.05
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9725 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 17 seats | 36 months 60d notice | 29 Oct 2026 in 65d | 29 Jan 2027 | £1,881.05 17 x £110.65 | Due in 90 days | |
| 10085 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 4 modules → | 1 | 36 months 90d notice | 09 Jun 2027 in 288d | 23 Dec 2027 | £284.56 1 x £284.56 | Scheduled | |
| 10628 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 2 | Rolling 30d notice · auto-renews | 31 Jan 2027 in 159d | — | £2,204.28 2 x £1,102.14 | Scheduled |
Annual value by service line
Active contracts only
Backup and DR£2,204.28
Microsoft 365 licences£1,881.05
Software support£284.56
Next twelve months
Renewal dates in order
- 29 OctAdobe Acrobat Pro EnterpriseMicrosoft 365 licences65d
- 31 JanAmber Vault Cloud Backup 3.5TBBackup and DR159d
- 09 JunBespoke Software Support ContractSoftware support288d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.