Support agreementTime and materialsDUN130-AGR469
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since18 Jan 2022Response SLANo SLARate£95/hrNotice—Machines on contract0 of 32
32 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for DUN130Active contracts
2
1 expired or cancelled
Annual contract value
£5,446.61
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9795 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 28 seats | 12 months 30d notice · auto-renews | 11 Aug 2027 in 351d | 20 Feb 2028 | £2,908.64 28 x £103.88 · 5% off | Scheduled | |
| 10068 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 1 modules · 3 off it → | 1 | 12 months 60d notice · auto-renews | 05 Aug 2027 in 345d | — | £2,537.97 1 x £2,537.97 | Scheduled | |
| 10565 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 29 seats | 12 months 90d notice · auto-renews | 03 Mar 2026 175d ago | — | £104.98 29 x £3.62 | Lapsed |
Annual value by service line
Active contracts only
Microsoft 365 licences£2,908.64
Software support£2,537.97
Next twelve months
Renewal dates in order
- 05 AugBespoke Software Support ContractSoftware support345d
- 11 AugMicrosoft 365 Business StandardMicrosoft 365 licences351d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.