Support agreementManaged contractEAS062-AGR702
Covered by a managed support agreement with an agreed SLA.
Customer since15 Apr 2025Response SLA4 hoursRateIncludedNotice60 daysMachines on contract59 of 62
3 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for EAS062Active contracts
7
0 expired or cancelled
Annual contract value
£20,493.75
Active lines only
Renewals within 90 days
1
£8,643.77
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9791 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 59 machines · 3 in service and off it → | 59 | 12 months 30d notice | 22 Mar 2027 in 209d | — | £6,798.12 £3,399.06 6 monthly | Scheduled | |
| 10139 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 30d notice | 29 Jan 2027 in 157d | 14 Jun 2027 | £1,269.89 1 x £1,269.89 | Scheduled | |
| 10339 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 53 seats | 36 months 30d notice | 19 Oct 2026 in 55d | — | £8,643.77 53 x £163.09 | Due in 90 days | |
| 10986 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 10 modules · 2 off it → | 1 | 12 months 30d notice · auto-renews | 21 Feb 2027 in 180d | — | £150.71 1 x £150.71 | Scheduled | |
| 11449 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 53 seats | 12 months 90d notice | 16 Apr 2027 in 234d | — | £181.79 53 x £3.43 | Scheduled | |
| 11661 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 67 seats | 12 months 90d notice | 25 Nov 2026 in 92d | — | £1,977.84 67 x £29.52 | Scheduled | |
| 12225 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 36 months 30d notice | 23 Jun 2027 in 302d | — | £1,471.63 1 x £1,471.63 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£8,643.77
Managed support£8,068.01
Backup and DR£1,977.84
Hardware maintenance£1,471.63
Email security£181.79
Software support£150.71
Next twelve months
Renewal dates in order
- 19 OctMicrosoft 365 Business PremiumMicrosoft 365 licences55d
- 25 NovAmber Vault M365 Backup / MailboxBackup and DR92d
- 29 JanAnnual Additional Server MonitoringManaged support157d
- 21 FebBespoke Software Support ContractSoftware support180d
- 22 MarHardware 6 Mthly ContractManaged support209d
- 16 AprHornetSecurity 365 T P BusinessEmail security234d
- 23 JunHPE Foundation CareHardware maintenance302d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.