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Eastvale Motors Group

EAS062ActiveManaged contract

eastvalemotors.co.uk · Automotive · Account manager Dan Okafor · Eastvale Holdings (head office of 5)

Microsoft 365Healthy33 hr agoSupport & assets (SQL)Partial19 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Software position

12 licensed products on the register
Products
12
10 on a support contract
Not on contract
2
£574 a year at listed rates
Annual support value
£1,055
Contract 10986 · SOFLA
Support calls
12
£75 chargeable

Software register

What the customer is licensed for, and what DCS supports

Licensed software products
CodeProductLicence refInstalled onSupportAnnual amount
O3SFOOpera 3 System Foundation
Version 6.4.3
T16556Server - Ap-HostOn contract
10986
£80
O3NUSOpera 3 Current UsersT25306Server - Ap-HostOn contract
10986
£180
O3SALOpera 3 Sales LedgerT21455WorkstationsOn contract
10986
£15
O3PUROpera 3 Purchase Ledger
Version 7.8.8
T45173Server - Sql1On contract
10986
£80
O3NOMOpera 3 Nominal LedgerT42657Terminal serverOn contract
10986
£225
O3INVOpera 3 Invoicing
Version 2.6.12
T22439Server - Ap-HostOn contract
10986
£15
O3POPOpera 3 Purchase Order ProcessingT41305Server - Ap-HostOn contract
10986
£375
O3SCTOpera 3 Stock Control
Version 9.0.9
T67556Terminal serverOn contract
10986
£15
O3COSOpera 3 CostingT31807Terminal serverOn contract
10986
£10
O3PAYOpera 3 Payroll & HRT48699Server - Sql1On contract
10986
£60
ADO076Adobe Acrobat Pro EnterpriseLIC 963740WorkstationsNot on contract—
AUT120AutoCAD LTLIC 761609WorkstationsNot on contract—

Calls by product

Where software support time goes

Recent software calls

Logged against the product, not a machine

  • Nominal period end would not run
    Adobe Acrobat Pro Enterprise · Stacey Thomas · 19 Mar 2026
    £75
  • Backup of the data directory verified
    Opera 3 Purchase Ledger · Kelly Gregory · 29 Jan 2026
    On contract
  • Backup of the data directory verified
    Opera 3 Current Users · Karen Taylor · 23 Nov 2025
    On contract
  • Backup of the data directory verified
    Opera 3 Purchase Ledger · Julie Herbert · 27 Sep 2025
    On contract
  • Report layout change requested
    Opera 3 Nominal Ledger · Julie Herbert · 20 Jul 2025
    On contract
  • Backup of the data directory verified
    Opera 3 Payroll & HR · Anne-Marie Cable · 09 Jul 2025
    On contract
  • Year end routine walkthrough
    Opera 3 Sales Ledger · Kelly Gregory · 04 May 2025
    On contract
  • Purchase order print alignment
    Opera 3 Invoicing · Anne-Marie Cable · 12 Mar 2025
    On contract
  • Stock take variance query
    Opera 3 Payroll & HR · Kelly Gregory · 23 Dec 2024
    On contract
  • New user added and permissions set
    Opera 3 Purchase Order Processing · Anne-Marie Cable · 12 Dec 2024
    On contract
  • Year end routine walkthrough
    Opera 3 Purchase Order Processing · Kelly Gregory · 10 Nov 2024
    On contract
  • Purchase order print alignment
    Opera 3 Payroll & HR · Kelly Gregory · 20 Oct 2024
    On contract
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.