Support agreementManaged contractELL410-AGR201
Covered by a managed support agreement with an agreed SLA.
Customer since03 Apr 2022Response SLA2 hoursRateIncludedNotice90 daysMachines on contract32 of 33
1 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for ELL410Active contracts
8
0 expired or cancelled
Annual contract value
£30,399.21
Active lines only
Renewals within 90 days
3
£15,245.38
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9555 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 32 machines · 1 in service and off it → | 32 | 36 months 30d notice · auto-renews | 06 Mar 2027 in 193d | — | £3,961.6 £990.4 quarterly | Scheduled | |
| 10138 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 90d notice · auto-renews | 16 May 2027 in 264d | 14 Nov 2027 | £2,828.86 1 x £2,828.86 | Scheduled | |
| 10339 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 26 seats | 12 months 90d notice · auto-renews | 24 Jul 2027 in 333d | — | £4,918.94 26 x £189.19 | Scheduled | |
| 10888 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 2 modules · 3 off it → | 2 | 36 months 30d notice · auto-renews | 08 Oct 2026 in 44d | — | £270 2 x £135 | Due in 90 days | |
| 11463 CYB003 | Endpoint protection | Patch Manager PC Ann Subscription DCS | 25 seats | 12 months 90d notice · auto-renews | 15 Sep 2026 in 21d | — | £74.5 25 x £2.98 · 10% off | Due now | |
| 11622 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 36 months 60d notice | 24 Dec 2026 in 121d | 21 May 2027 | £2,356.31 1 x £2,356.31 | Scheduled | |
| 12016 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 36 months 90d notice · auto-renews | 26 Jan 2027 in 154d | — | £1,088.12 1 x £1,088.12 | Scheduled | |
| 12589 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS | 6 | 36 months 30d notice · auto-renews | 05 Oct 2026 in 41d | 19 Mar 2027 | £14,900.88 6 x £2,483.48 | Due in 90 days |
Annual value by service line
Active contracts only
Hardware maintenance£14,900.88
Managed support£6,790.46
Microsoft 365 licences£4,918.94
Email security£2,356.31
Software support£1,595.76
Connectivity£1,088.12
Endpoint protection£74.5
Next twelve months
Renewal dates in order
- 15 SepPatch Manager PC Ann SubscriptionEndpoint protection21d
- 05 OctDCS EHC ML350 G9 24 x 7Hardware maintenance41d
- 08 OctM J M Kwickstock LicenceSoftware support44d
- 24 DecCyber Security Awareness inc GDPREmail security121d
- 26 JanLeased line 500MbConnectivity154d
- 06 MarHardware Quarterly ContractManaged support193d
- 16 MayAnnual Additional Server MonitoringManaged support264d
- 24 JulAdobe Acrobat Pro EnterpriseMicrosoft 365 licences333d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.