Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
84
71 in service
Beyond expected life
15
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
38
2 expiring within 90 days
On contract
66
93% of in-service machines
Maintenance a year
£8,952.16
£2,238.04 per invoice · quarterly
Not billed
£525
5 in-service machines off maintenance
Maintenance reconciliation
Contract 9537 · HARQ · billed quarterly
On maintenance
66
billed £2,238.04 per invoice
Annualised
£8,952.16
£8,635 at standard rates
In service, off maintenance
5
£525 a year at standard rates
Correctly excluded
13
Spare, retired or awaiting disposal
5 machines are in service without maintenance cover. At standard rates that is £525 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
71
in service
- Laptop40
- Desktop13
- Mobile7
- Printer3
- Server2
- Firewall2
- Switch2
- Wireless AP2
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Air M2 ELL963-AST-0001 · AP649496B | Laptop | Maya Fletcher | Head Office | macOS 15 | 27 Sep 2024 | In warranty 27 Sep 2027 |
| HP ProBook 450 G6 ELL963-AST-0002 · HP365319B | Laptop | Theo Sowande | Head Office | Windows 11 Pro 24H2 | 04 Aug 2022 | Expired 03 Aug 2025 |
| HP ProBook 450 G6 ELL963-AST-0003 · HP489010D | Laptop | Ava Rowley | Head Office | Windows 11 Pro 24H2 | 23 Feb 2024 | Expired 22 Feb 2025 |
| Dell Latitude 5440 ELL963-AST-0004 · DE765476D | Laptop | Harry Sinclair | Head Office | Windows 11 Pro 23H2 | 17 May 2025 | In warranty 16 May 2028 |
| HP ProBook 450 G6 ELL963-AST-0005 · HP192396C | Laptop | Charlie Haines | Branch | Windows 11 Pro 23H2 | 04 Dec 2022 | Expired 04 Dec 2023 |
| Lenovo ThinkPad T14 ELL963-AST-0006 · LE929979D | Laptop | Isla Whitfield | Remote | Windows 10 Pro 22H2 | 11 Apr 2017 | Expired 10 Apr 2020 |
| Dell Latitude 7420 ELL963-AST-0007 · DE355284C | Laptop | Henry Ferris | Head Office | Windows 10 Pro 22H2 | 10 Nov 2025 | In warranty 10 Nov 2027 |
| Dell Latitude E7470 ELL963-AST-0008 · DE801775D | Laptop | Rhys Ferris | Branch | Windows 11 Pro 24H2 | 30 Jan 2026 | In warranty 30 Jan 2027 |
| HP ProBook 450 G6 ELL963-AST-0009 · HP621227B | Laptop | Harry Sinclair | Head Office | Windows 10 Pro 22H2 | 07 Oct 2018 | Expired 07 Oct 2019 |
| HP EliteBook 840 G9 ELL963-AST-0010 · HP595010B | Laptop | Gareth Whitfield | Remote | Windows 10 Pro 22H2 | 08 Feb 2023 | In warranty 07 Feb 2027 |
| Dell Latitude 5440 ELL963-AST-0011 · DE603089D | Laptop | George Ashby | Head Office | Windows 11 Pro 24H2 | 24 Dec 2024 | In warranty 23 Dec 2028 |
| Dell Latitude E7470 ELL963-AST-0012 · DE739132D | Laptop | Idris Okonkwo | Remote | Windows 11 Pro 23H2 | 23 May 2025 | Expired 23 May 2026 |
| Dell Latitude 7420 ELL963-AST-0013 · DE771969A | Laptop | Grace Sowande | Branch | Windows 11 Pro 24H2 | 17 Oct 2023 | Expiring soon 16 Oct 2026 |
| Apple MacBook Pro 14 ELL963-AST-0014 · AP925713A | Laptop | Callum Sowande | Remote | macOS 15 | 06 Apr 2023 | Expired 05 Apr 2026 |
| HP ProBook 450 G6 ELL963-AST-0015 · HP353202D | Laptop | Nadia Pritchard | Head Office | Windows 11 Pro 24H2 | 02 Apr 2024 | In warranty 02 Apr 2027 |
| Dell Latitude 5440 ELL963-AST-0016 · DE175422D | Laptop | Harry Ashby | Head Office | Windows 10 Pro 22H2 | 07 Apr 2025 | In warranty 07 Apr 2027 |
| HP ProBook 450 G6 ELL963-AST-0017 · HP554463B | Laptop | Kofi Mensah | Head Office | Windows 11 Pro 24H2 | 15 Dec 2021 | Expired 14 Dec 2025 |
| Apple MacBook Air M2 ELL963-AST-0018 · AP134589A | Laptop | Callum Marsh | Head Office | macOS 13 | 08 Oct 2017 | Expired 07 Oct 2021 |
| Apple MacBook Air M2 ELL963-AST-0019 · AP584904A | Laptop | Henry Beckett | Head Office | macOS 14 | 04 Jul 2026 | In warranty 03 Jul 2030 |
| Dell Latitude 5440 ELL963-AST-0020 · DE491094D | Laptop | Lena Vaughan | Site 2 | Windows 10 Pro 22H2 | 04 Jan 2024 | Expired 03 Jan 2026 |
| HP EliteBook 840 G9 ELL963-AST-0021 · HP868181C | Laptop | Bethan Bellamy | Branch | Windows 10 Pro 22H2 | 14 Sep 2020 | Expired 14 Sep 2022 |
| Dell Latitude E7470 ELL963-AST-0022 · DE817103A | Laptop | Ella Sinclair | Head Office | Windows 11 Pro 23H2 | 26 Sep 2023 | In warranty 25 Sep 2027 |
| Apple MacBook Pro 14 ELL963-AST-0023 · AP541550A | Laptop | Callum Marsh | Head Office | macOS 15 | 12 Sep 2022 | Expired 11 Sep 2025 |
| Dell Latitude E7470 ELL963-AST-0024 · DE542340C | Laptop | Kofi Mensah | Remote | Windows 10 Pro 22H2 | 23 May 2020 | Expired 23 May 2022 |
| Apple MacBook Air M2 ELL963-AST-0025 · AP851990D | Laptop | Ella Sinclair | Head Office | macOS 15 | 05 May 2022 | Expired 04 May 2024 |
| Apple MacBook Pro 14 ELL963-AST-0026 · AP325797B | Laptop | Alfie Grierson | Remote | macOS 15 | 02 Sep 2022 | Expired 02 Sep 2023 |
| Dell Latitude 5440 ELL963-AST-0027 · DE446386C | Laptop | Sophia Vaughan | Head Office | Windows 11 Pro 23H2 | 26 Jun 2024 | Expired 26 Jun 2025 |
| Dell Latitude 7420 ELL963-AST-0028 · DE397961C | Laptop | Alfie Grierson | Head Office | Windows 11 Pro 24H2 | 05 Dec 2021 | Expired 04 Dec 2024 |
| Lenovo ThinkPad T14 ELL963-AST-0029 · LE263652B | Laptop | Poppy Whitfield | Head Office | Windows 11 Pro 24H2 | 04 Mar 2024 | Expired 04 Mar 2026 |
| Dell Latitude 7420 ELL963-AST-0030 · DE471790C | Laptop | Charlie Ferris | Head Office | Windows 11 Pro 24H2 | 05 May 2025 | In warranty 05 May 2027 |
| Apple MacBook Pro 14 ELL963-AST-0031 · AP492663B | Laptop | Charlie Ferris | Head Office | macOS 15 | 15 Mar 2025 | Expired 15 Mar 2026 |
| Apple MacBook Air M2 ELL963-AST-0032 · AP855481C | Laptop | Gareth Bellamy | Branch | macOS 13 | 05 Sep 2022 | Expired 04 Sep 2024 |
| Dell Latitude 7420 ELL963-AST-0033 · DE630833B | Laptop | Amelia Kowalski | Remote | Windows 11 Pro 23H2 | 06 Dec 2023 | In warranty 05 Dec 2026 |
| Apple MacBook Pro 14 ELL963-AST-0034 · AP516561D | Laptop | Amelia Grierson | Remote | macOS 15 | 22 Jan 2025 | In warranty 22 Jan 2027 |
| Dell Latitude 5440 ELL963-AST-0035 · DE722886A | Laptop | Ruby Jameson | Head Office | Windows 11 Pro 24H2 | 17 Dec 2025 | In warranty 17 Dec 2026 |
| HP ProBook 450 G6 ELL963-AST-0036 · HP108054D | Laptop | Theo Ashby | Head Office | Windows 11 Pro 24H2 | 04 Dec 2025 | In warranty 03 Dec 2028 |
| HP ProBook 450 G6 ELL963-AST-0037 · HP401242A | Laptop | Amelia Kowalski | Remote | Windows 11 Pro 24H2 | 05 Mar 2023 | Expired 04 Mar 2026 |
| HP ProBook 450 G6 ELL963-AST-0038 · HP832081D | Laptop | Amelia Fletcher | Branch | Windows 11 Pro 24H2 | 06 Sep 2025 | In warranty 05 Sep 2028 |
| HP ProBook 450 G6 ELL963-AST-0039 · HP185038D | Laptop | Henry Okafor | Head Office | Windows 11 Pro 23H2 | 30 Dec 2022 | Expired 29 Dec 2025 |
| Apple MacBook Pro 14 ELL963-AST-0040 · AP171934A | Laptop | Bethan Bellamy | Head Office | macOS 15 | 30 Dec 2022 | In warranty 29 Dec 2026 |
| Apple MacBook Pro 14 ELL963-AST-0041 · AP551671D | Laptop | Oscar Nkemelu | Site 2 | macOS 13 | 15 Jul 2024 | Expired 15 Jul 2025 |
| Dell Latitude 5440 ELL963-AST-0042 · DE249617A | Laptop | Alfie Grierson | Head Office | Windows 11 Pro 24H2 | 13 May 2023 | Expired 12 May 2024 |
| HP EliteBook 840 G9 ELL963-AST-0043 · HP571302A | Laptop | Charlie Haines | Branch | Windows 11 Pro 23H2 | 11 Feb 2026 | In warranty 10 Feb 2029 |
| HP ProBook 450 G6 ELL963-AST-0044 · HP216563B | Laptop | Marcus Vaughan | Head Office | Windows 10 Pro 22H2 | 22 May 2021 | Expired 22 May 2022 |
| Dell Latitude 7420 ELL963-AST-0045 · DE181678A | Laptop | Ruby Jameson | Head Office | Windows 10 Pro 22H2 | 07 Apr 2018 | Expired 06 Apr 2020 |
| Dell Latitude 5440 ELL963-AST-0046 · DE100467A | Laptop | Amelia Sinclair | Branch | Windows 11 Pro 23H2 | 12 Feb 2022 | Expired 11 Feb 2025 |
| Apple MacBook Air M2 ELL963-AST-0047 · AP899910B | Laptop | Amelia Kowalski | Branch | macOS 15 | 27 Apr 2025 | In warranty 26 Apr 2029 |
| Dell OptiPlex 3050 ELL963-AST-0048 · DE787127A | Desktop | Maya Fletcher | Branch | Windows 11 Pro 24H2 | 26 Aug 2022 | Expired 25 Aug 2026 |
| Dell OptiPlex 3050 ELL963-AST-0049 · DE284208A | Desktop | Ava Rowley | Head Office | Windows 10 Pro 21H2 | 19 Jun 2017 | Expired 19 Jun 2018 |
| Dell OptiPlex 3050 ELL963-AST-0050 · DE961461D | Desktop | Harry Ashby | Head Office | Windows 10 Pro 22H2 | 05 Dec 2025 | In warranty 04 Dec 2028 |
| Lenovo ThinkCentre M70q ELL963-AST-0051 · LE961727D | Desktop | Nadia Ashby | Remote | Windows 11 Pro 24H2 | 07 Nov 2024 | Expiring soon 07 Nov 2026 |
| Dell OptiPlex 3050 ELL963-AST-0052 · DE820735D | Desktop | Callum Whitfield | Head Office | Windows 11 Pro 24H2 | 08 Jan 2023 | Expired 08 Jan 2024 |
| Dell OptiPlex 7010 ELL963-AST-0053 · DE346716B | Desktop | Amelia Grierson | Remote | Windows 11 Pro 24H2 | 26 Nov 2025 | In warranty 26 Nov 2027 |
| Dell OptiPlex 7010 ELL963-AST-0054 · DE323774D | Desktop | Samir Ashby | Head Office | Windows 10 Pro 22H2 | 30 Jan 2022 | Expired 30 Jan 2024 |
| Lenovo ThinkCentre M70q ELL963-AST-0055 · LE343880C | Desktop | Harry Ashby | Branch | Windows 10 Pro 21H2 | 05 Aug 2021 | Expired 04 Aug 2025 |
| Dell OptiPlex 7010 ELL963-AST-0056 · DE110129A | Desktop | Callum Marsh | Branch | Windows 10 Pro 22H2 | 30 Apr 2022 | Expired 29 Apr 2024 |
| Dell OptiPlex 3050 ELL963-AST-0057 · DE940402A | Desktop | Sophia Vaughan | Head Office | Windows 11 Pro 24H2 | 17 Feb 2025 | In warranty 16 Feb 2029 |
| Dell OptiPlex 7010 ELL963-AST-0058 · DE437264D | Desktop | Freya Sowande | Head Office | Windows 10 Pro 22H2 | 03 Jul 2026 | In warranty 02 Jul 2028 |
| HP ProDesk 400 G7 ELL963-AST-0059 · HP401123A | Desktop | Poppy Whitfield | Head Office | Windows 10 Pro 21H2 | 28 Jan 2025 | In warranty 27 Jan 2029 |
| Lenovo ThinkCentre M70q ELL963-AST-0060 · LE208443D | Desktop | George Ashby | Branch | Windows 10 Pro 22H2 | 11 Feb 2025 | In warranty 11 Feb 2028 |
| HP ProDesk 400 G7 ELL963-AST-0061 · HP740973C | Desktop | Sophia Jameson | Head Office | Windows 11 Pro 24H2 | 18 Jul 2023 | Expired 17 Jul 2026 |
| Lenovo ThinkCentre M70q ELL963-AST-0062 · LE572804D | Desktop | Nia Jameson | Remote | Windows 11 Pro 24H2 | 28 Nov 2024 | Expired 28 Nov 2025 |
| Dell OptiPlex 7010 ELL963-AST-0063 · DE263386A | Desktop | Charlie Chandra | Head Office | Windows 11 Pro 24H2 | 04 Dec 2023 | Expired 03 Dec 2025 |
| Samsung Galaxy A54 ELL963-AST-0064 · SA784505C | Mobile | Isla Whitfield | Head Office | iOS 18 | 27 Jan 2022 | Expired 26 Jan 2026 |
| Apple iPhone 12 ELL963-AST-0065 · AP107663D | Mobile | Ava Ashby | Head Office | Android 13 | 29 Mar 2023 | In warranty 28 Mar 2027 |
| Apple iPhone 14 ELL963-AST-0066 · AP425107B | Mobile | Amelia Ashby | Head Office | iOS 18 | 14 Apr 2026 | In warranty 13 Apr 2029 |
| Apple iPhone 14 ELL963-AST-0067 · AP460535C | Mobile | Theo Ashby | Remote | iOS 17 | 06 Nov 2024 | In warranty 06 Nov 2027 |
| Samsung Galaxy S23 ELL963-AST-0068 · SA318619D | Mobile | Amelia Sinclair | Head Office | Android 13 | 27 Oct 2020 | Expired 26 Oct 2024 |
| Apple iPhone 12 ELL963-AST-0069 · AP276375D | Mobile | Sophia Jameson | Head Office | Android 13 | 13 Aug 2018 | Expired 12 Aug 2022 |
| Apple iPhone 14 ELL963-AST-0070 · AP368464C | Mobile | Henry Ferris | Head Office | iOS 17 | 30 Mar 2024 | Expired 30 Mar 2026 |
| Apple iPhone 12 ELL963-AST-0071 · AP542482D | Mobile | Callum Whitfield | Branch | iOS 18 | 08 Dec 2025 | In warranty 08 Dec 2026 |
| Dell PowerEdge R640 ELL963-AST-0072 · DE936218A | Server | Head Office | Windows Server 2022 | 07 Jul 2024 | In warranty 06 Jul 2029 | |
| Dell PowerEdge R640 ELL963-AST-0073 · DE288209C | Server | Head Office | Windows Server 2022 | 04 Nov 2024 | In warranty 04 Nov 2027 | |
| Kyocera ECOSYS M5526 ELL963-AST-0074 · KY328105B | Printer | Branch | Embedded firmware | 20 Jan 2025 | In warranty 20 Jan 2028 | |
| Brother MFC-L8690 ELL963-AST-0075 · BR776698C | Printer | Head Office | Embedded firmware | 19 Nov 2022 | Expired 18 Nov 2024 | |
| Canon imageRUNNER 2630 ELL963-AST-0076 · CA607700C | Printer | Remote | Embedded firmware | 18 Dec 2022 | In warranty 17 Dec 2026 | |
| WatchGuard T35 ELL963-AST-0077 · WA159818B | Firewall | Remote | FortiOS 7.4 | 11 Sep 2024 | In warranty 11 Sep 2027 | |
| Fortinet FortiGate 60F ELL963-AST-0078 · FO770836B | Firewall | Head Office | Fireware 12.10 | 28 Jul 2025 | Expired 28 Jul 2026 | |
| WatchGuard T35 ELL963-AST-0079 · WA779974C | Firewall | Head Office | Fireware 12.10 | 20 Oct 2023 | Expired 19 Oct 2025 | |
| Netgear GS724T ELL963-AST-0080 · NE722893B | Switch | Site 2 | Managed firmware | 20 Feb 2026 | In warranty 20 Feb 2027 | |
| Ubiquiti USW-Pro-24 ELL963-AST-0081 · UB147538A | Switch | Head Office | Managed firmware | 22 Jul 2024 | Expired 22 Jul 2025 | |
| Ubiquiti UAP-AC-PRO ELL963-AST-0082 · UB514266A | Wireless AP | Branch | UniFi 8.x | 24 Apr 2023 | Expired 23 Apr 2025 | |
| Ruckus R550 ELL963-AST-0083 · RU101440C | Wireless AP | Head Office | Vendor firmware | 25 Apr 2025 | In warranty 25 Apr 2027 | |
| Ubiquiti UAP-AC-PRO ELL963-AST-0084 · UB898022A | Wireless AP | Head Office | Vendor firmware | 02 Dec 2020 | Expired 02 Dec 2021 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 40 | 38 | 2 | 95% |
| Desktop | 13 | 12 | 1 | 92% |
| Server | 2 | 2 | 0 | 100% |
| Printer | 3 | 3 | 0 | 100% |
| Firewall | 2 | 1 | 1 | 50% |
| Switch | 2 | 2 | 0 | 100% |
| Wireless AP | 2 | 2 | 0 | 100% |
| Mobile | 7 | 6 | 1 | 86% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.