Support agreementManaged contractFAR813-AGR396
Covered by a managed support agreement with an agreed SLA.
Customer since12 Nov 2023Response SLA8 hoursRateIncludedNotice90 daysMachines on contract275 of 280
5 in-service machines are not on a contractSee which machines →
Contract position
9 contract records for FAR813Active contracts
9
0 expired or cancelled
Annual contract value
£98,377.02
Active lines only
Renewals within 90 days
4
£6,700.92
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9759 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 275 machines · 5 in service and off it → | 275 | 12 months 60d notice | 11 Dec 2026 in 108d | 10 Jun 2027 | £34,049.02 £17,024.51 6 monthly | Scheduled | |
| 9977 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 30d notice | 11 Nov 2026 in 78d | — | £2,565.45 1 x £2,565.45 | Due in 90 days | |
| 10531 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 316 seats | Rolling 30d notice · auto-renews | 04 Mar 2027 in 191d | — | £42,587.32 316 x £134.77 | Scheduled | |
| 10992 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 1 modules · 1 off it → | 1 | 36 months 60d notice · auto-renews | 06 Aug 2027 in 346d | — | £180 1 x £180 | Scheduled | |
| 11480 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 330 seats | 12 months 30d notice · auto-renews | 29 Sep 2026 in 35d | 08 Feb 2027 | £1,587.3 330 x £4.81 | Due in 90 days | |
| 11660 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 307 seats | 12 months 30d notice | 14 Sep 2026 in 20d | — | £1,089.85 307 x £3.55 | Due now | |
| 11994 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 316 seats | 12 months 90d notice | 02 Aug 2027 in 342d | — | £10,633.4 316 x £33.65 · 12.5% off | Scheduled | |
| 12663 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 268 seats | 12 months 90d notice | 06 Dec 2026 in 103d | — | £4,226.36 268 x £15.77 | Scheduled | |
| 12897 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 12 months 30d notice | 26 Aug 2026 in 1d | — | £1,458.32 1 x £1,458.32 | Due now |
Annual value by service line
Active contracts only
Microsoft 365 licences£42,587.32
Managed support£36,614.47
Backup and DR£10,633.4
Telephony£4,226.36
Software support£1,752.62
Endpoint protection£1,587.3
Hardware maintenance£1,458.32
Email security£1,089.85
Next twelve months
Renewal dates in order
- 26 AugHPE Foundation CareHardware maintenance1d
- 14 SepHornetSecurity 365 T P BusinessEmail security20d
- 29 SepESET PROTECT AdvancedEndpoint protection35d
- 11 NovAnnual Additional Server MonitoringManaged support78d
- 06 DecMicrosoft Teams PhoneTelephony103d
- 11 DecHardware 6 Mthly ContractManaged support108d
- 04 MarMicrosoft 365 Business PremiumMicrosoft 365 licences191d
- 02 AugAmber Vault M365 Backup / MailboxBackup and DR342d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.