Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 16 Aug 2026Added 5 licencesLicensingPurchased total 411 → 416.
- 12 Aug 2026Pipeline: Windows 10 to Windows 11 device refresh — Meeting OrganisedOpportunitiesOwner Barry Rankin. Meeting booked. Next with Account Manager.
- 10 Aug 2026Pipeline: Wi-Fi 6 site survey and installation — OrderedOpportunitiesOwner Ben King. Order received. Next with Engineer.
- 04 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 02 Aug 2026Finding raised: 56 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 01 Aug 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 28 Jul 202613 users added this monthUsersUser count moved from 385 to 398.
- 15 Jul 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 09 Jul 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 03 Jul 2026Finding raised: 102 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 Jun 202611 users added this monthUsersUser count moved from 369 to 380.
- 15 Jun 20267 assets added to inventoryAssetsRecorded by the operational source system.
- 03 Jun 2026Finding raised: 119 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 May 20266 users added this monthUsersUser count moved from 360 to 366.
- 27 May 2026Finding raised: 5 in-service machines sit outside the managed support scheduleAlertsSupport · warning · CON-ASSET-UNCOVERED
- 17 May 2026Removed 4 licencesLicensingPurchased total 415 → 411.
- 15 May 20267 assets added to inventoryAssetsRecorded by the operational source system.
- 03 May 2026Finding raised: 17 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 30 Apr 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Apr 20264 users removed this monthUsersUser count moved from 364 to 360.
- 16 Apr 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 15 Apr 20269 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Mar 202614 users removed this monthUsersUser count moved from 380 to 366.
- 15 Mar 20266 assets added to inventoryAssetsRecorded by the operational source system.
- 04 Mar 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 28 Feb 202612 users removed this monthUsersUser count moved from 396 to 384.
- 15 Feb 20265 assets added to inventoryAssetsRecorded by the operational source system.
- 28 Jan 20269 users removed this monthUsersUser count moved from 409 to 400.
- 15 Jan 20268 assets added to inventoryAssetsRecorded by the operational source system.
- 05 Jan 2026Licensing Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
Events in view
30 of 66 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.