Support agreementManaged contractFOL232-AGR804
Covered by a managed support agreement with an agreed SLA.
Customer since26 Oct 2025Response SLA4 hoursRateIncludedNotice60 daysMachines on contract48 of 48
0 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for FOL232Active contracts
8
0 expired or cancelled
Annual contract value
£18,878.95
Active lines only
Renewals within 90 days
2
£5,277.13
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9872 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 48 machines → | 48 | 36 months 60d notice | 11 Sep 2026 in 17d | 13 Apr 2027 | £4,988.08 £1,247.02 quarterly | Due now | |
| 10291 DCSRMS | Managed support | Annual DCS Remote Server Monitoring DCS | 1 | 12 months 90d notice · auto-renews | 27 Dec 2026 in 124d | — | £1,422.75 1 x £1,422.75 | Scheduled | |
| 10455 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 35 seats | 36 months 30d notice · auto-renews | 23 Mar 2027 in 210d | — | £6,446.3 35 x £184.18 | Scheduled | |
| 10839 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 41 seats | Rolling 90d notice · auto-renews | 12 Sep 2026 in 18d | 16 Apr 2027 | £289.05 41 x £7.05 | Due now | |
| 11461 HOR002 | Email security | Hornetsecurity Advanced Threat Protection Hornetsecurity | 34 seats | 36 months 30d notice | 10 Jan 2027 in 138d | 07 Apr 2027 | £133.62 34 x £3.93 | Scheduled | |
| 11573 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 12 months 90d notice · auto-renews | 13 Mar 2027 in 200d | — | £2,886.95 1 x £2,886.95 | Scheduled | |
| 12057 DOM001 | Connectivity | 1&1 Domain 1 Year Renewal 1&1 | 1 | 12 months 30d notice · auto-renews | 11 May 2027 in 259d | — | £106.27 1 x £106.27 | Scheduled | |
| 12708 HPE001 | Hardware maintenance | HPE Foundation Care HPE | 1 | 36 months 30d notice | 10 Dec 2026 in 107d | 14 Jul 2027 | £2,605.93 1 x £2,605.93 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£6,446.3
Managed support£6,410.83
Backup and DR£2,886.95
Hardware maintenance£2,605.93
Endpoint protection£289.05
Email security£133.62
Connectivity£106.27
Next twelve months
Renewal dates in order
- 11 SepHardware Quarterly ContractManaged support17d
- 12 SepESET PROTECT AdvancedEndpoint protection18d
- 10 DecHPE Foundation CareHardware maintenance107d
- 27 DecAnnual DCS Remote Server MonitoringManaged support124d
- 10 JanHornetsecurity Advanced Threat ProtectionEmail security138d
- 13 MarAmber Virtual Agent Per VMBackup and DR200d
- 23 MarMicrosoft 365 Business StandardMicrosoft 365 licences210d
- 11 May1&1 Domain 1 Year RenewalConnectivity259d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.