Support agreementTime and materialsFOX303-AGR534
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since13 Sep 2024Response SLANo SLARate£85/hrNotice—Machines on contract23 of 46
23 in-service machines are not on a contractSee which machines →
Contract position
6 contract records for FOX303Active contracts
5
1 expired or cancelled
Annual contract value
£3,611
Active lines only
Renewals within 90 days
3
£1,213.71
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9560 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 25 seats | 12 months 90d notice · auto-renews | 12 May 2026 105d ago | — | £4,286.25 25 x £171.45 · 10% off | Lapsed | |
| 10214 MJM002 | Software support | M J M Kwickstock Licence MJM Covers 2 modules → | 2 | 12 months 60d notice · auto-renews | 01 Sep 2026 in 7d | 08 Mar 2027 | £195 2 x £97.5 | Due now | |
| 10330 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 27 seats | 12 months 90d notice · auto-renews | 28 Oct 2026 in 64d | 19 Apr 2027 | £71.01 27 x £2.63 | Due in 90 days | |
| 10938 AVA001 | Backup and DR | Amber Virtual Agent Per VM DCS | 1 | 36 months 90d notice · auto-renews | 22 Nov 2026 in 89d | 12 Jun 2027 | £947.7 1 x £947.7 | Due in 90 days | |
| 11316 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 23 seats | 36 months 60d notice · auto-renews | 17 May 2027 in 265d | — | £274.16 23 x £11.92 | Scheduled | |
| 11927 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS Covers 23 machines · 23 in service and off it → | 23 | 12 months 90d notice · auto-renews | 25 Aug 2027 in 365d | — | £2,123.13 23 x £92.31 | Scheduled |
Annual value by service line
Active contracts only
Hardware maintenance£2,123.13
Backup and DR£947.7
Telephony£274.16
Software support£195
Endpoint protection£71.01
Next twelve months
Renewal dates in order
- 01 SepM J M Kwickstock LicenceSoftware support7d
- 28 OctESET PROTECT AdvancedEndpoint protection64d
- 22 NovAmber Virtual Agent Per VMBackup and DR89d
- 17 MayMicrosoft Teams PhoneTelephony265d
- 25 AugDCS EHC ML350 G9 24 x 7Hardware maintenance365d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.