Software position
2 licensed products on the registerProducts
2
2 on a support contract
Not on contract
0
Supported ad hoc or by the vendor
Annual support value
£195
Contract 10214 · MJM002
Support calls
6
All within contract
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| SG50AC | Sage 50 Accounts Professional Version 8.2.1 | T96696 | Terminal server | On contract 10214 | £15 |
| SG50PR | Sage 50 Payroll | T56321 | Server - Ap-Host | On contract 10214 | £180 |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- On contractPurchase order print alignmentSage 50 Accounts Professional · Julie Herbert · 27 Feb 2026
- On contractNew user added and permissions setSage 50 Payroll · Anne-Marie Cable · 23 Jan 2026
- On contractStock take variance querySage 50 Payroll · Karen Taylor · 29 Oct 2025
- On contractBackup of the data directory verifiedSage 50 Payroll · Stacey Thomas · 09 Jun 2025
- On contractNew user added and permissions setSage 50 Payroll · Karen Taylor · 16 Dec 2024
- On contractPurchase order print alignmentSage 50 Payroll · Anne-Marie Cable · 18 Nov 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.