Support agreementTime and materialsFOX517-AGR809
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since07 Aug 2025Response SLANo SLARate£110/hrNotice—Machines on contract0 of 18
18 in-service machines are not on a contractSee which machines →
Contract position
3 contract records for FOX517Active contracts
3
0 expired or cancelled
Annual contract value
£3,089.52
Active lines only
Renewals within 90 days
1
£435
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9536 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 12 seats | Rolling 30d notice · auto-renews | 03 Jan 2027 in 131d | — | £2,568.72 12 x £214.06 | Scheduled | |
| 10021 SOFT | Software support | Software Annual Contract DCS Covers 4 modules → | 4 | 36 months 90d notice | 05 Nov 2026 in 72d | 21 Mar 2027 | £435 4 x £108.75 | Due in 90 days | |
| 10475 ESE047 | Endpoint protection | ESET PROTECT Advanced ESET | 11 seats | 12 months 60d notice | 01 Jul 2027 in 310d | — | £85.8 11 x £7.8 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£2,568.72
Software support£435
Endpoint protection£85.8
Next twelve months
Renewal dates in order
- 05 NovSoftware Annual ContractSoftware support72d
- 03 JanMicrosoft 365 Business StandardMicrosoft 365 licences131d
- 01 JulESET PROTECT AdvancedEndpoint protection310d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.