Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Microsoft 365 sync successSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 13 Aug 2026Finding raised: 1 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 08 Aug 2026Finding raised: 15 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 05 Aug 2026Pipeline: Cloud backup + DR for 3 sites — OrderedOpportunitiesOwner Ben King. Order received. Next with Account Manager.
- 28 Jul 2026Pipeline: Cloud backup + DR for 3 sites — On HoldOpportunitiesOwner Barry Rankin. On hold. Next with Engineer.
- 28 Jul 20263 users added this monthUsersUser count moved from 12 to 15.
- 24 Jul 2026Finding raised: 18 machines supported on a time and materials basisAlertsSupport · information · CON-NO-MANAGED
- 28 Jun 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 15 Jun 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 25 May 2026Finding raised: Backup and DR is not on a DCS contractAlertsSecurity validation · information · CON-NO-BACKUP-AND-DR
- 14 Apr 2026Support Review pack generatedReportsGenerated by Tom Whitfield · customer-facing classification.
- 22 Mar 2026Added 5 licencesLicensingPurchased total 21 → 26.
- 16 Mar 2026Support Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 16 Feb 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
Events in view
14 of 21 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.