Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 23 Aug 2026Finding raised: 10 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 16 Aug 2026Microsoft 365 sync failedSyncDatasets: users, licences, usage reports. Auth mode disconnected.
- 06 Aug 2026Finding raised: Endpoint protection is not on a DCS contractAlertsSecurity validation · warning · CON-NO-ENDPOINT-PROTECTION
- 02 Aug 2026Removed 3 licencesLicensingPurchased total 56 → 53.
- 31 Jul 2026Pipeline: Veeam backup licensing renewal — LostOpportunitiesOwner Ben King. No response. Next with Supplier.
- 28 Jul 20264 users added this monthUsersUser count moved from 39 to 43.
- 25 Jul 2026Pipeline: 45-seat Microsoft 365 E3 migration + Intune — LostOpportunitiesOwner Barry Rankin. No response. Next with Customer.
- 13 Jul 2026Finding raised: 21 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 05 Jul 2026Licensing Review pack generatedReportsGenerated by Dan Okafor · customer-facing classification.
- 28 Jun 20263 users added this monthUsersUser count moved from 36 to 39.
- 16 Jun 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 06 Jun 2026Finding raised: 1 contract up for renewal within 90 daysAlertsSupport · information · CON-RENEWAL-DUE
- 01 Jun 2026Finding raised: 11 assigned-capable licences unusedAlertsLicensing · information · LIC-UNDERUSED
- 28 May 2026Finding raised: 12 devices on a legacy operating system buildAlertsDevice lifecycle · warning · AST-OS-LEGACY
- 28 May 20262 users added this monthUsersUser count moved from 30 to 32.
- 15 May 2026Executive Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 May 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 17 Feb 2026Customer branding updatedSettingsLogo and primary colour saved as the new default for future packs.
- 15 Feb 20264 assets added to inventoryAssetsRecorded by the operational source system.
- 19 Jan 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 04 Jan 2026Added 6 licencesLicensingPurchased total 50 → 56.
Events in view
21 of 33 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.