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Garrick Estates & Co

GAR205ActiveManaged contract

garrickestates.co.uk · Property · Account manager Rachel Byrne

Microsoft 365Healthy3 days agoSupport & assets (SQL)Healthy16 hr ago

01 Jan 2026 – 25 Aug 2026 · month buckets · applies to every section

OverviewMicrosoft 365Support and SLAHardware assetsSoftwareContracts and renewalsAlertsOpportunitiesTimelineDocumentsReports and packsSettings

Customer master data

Immutable internal identity with external mapping keys

Internal CustomerId
cus_gar205
Primary key — never changes
Account number
GAR205
Links to ticketing and SQL
Display name
Garrick Estates & Co
Primary domain
garrickestates.co.uk
Microsoft tenant mapping aid
Tenant ID
gar205-4617-4f2a-9c31-608528
SQL external key
GAR205
Account manager
Rachel Byrne
Status
Active
Created
24 Mar 2023

Connection and collection

Authentication mode is independent of the data model

Auth method
GDAP / partner delegated
Relationship state
active
Expiry 22 Jan 2027
Last successful sync
22 Aug 2026 12:00 UTC
3 days ago
Last attempt
24 Aug 2026 17:00 UTC
Result: success
M365 data quality
Healthy
SQL data quality
Healthy
Mapped to the DCS API
Schedule
Weekly — users, licences, usage reports
Configurable per dataset and customer
Connection changes require the administrator role.

Branding

Saved once and reused automatically for future dashboards and packs

Editable
Customer logo

PNG, JPG, WEBP or SVG up to 4 MB. Transparent backgrounds work best.

Meeting pack preview
Garrick Estates & Co

Saved branding is applied to this customer's dashboard, exports and every future meeting pack.

Customer colours change accents only. Warning, failure and success colours, typography and layout stay fixed so every customer dashboard and pack reads the same way.

Customer contacts

Who to speak to. Used for meeting invitations and pipeline follow-up.

NameRoleEmailPhoneNotes
Olivia BeckettPrimaryOperations Manager[email protected]01278 801310Day-to-day escalation contact
Ella KowalskiHR Manager[email protected]01853 732267Starters and leavers
Amelia NkemeluIT Coordinator[email protected]01762 197450Internal technical contact

Prototype controls

Demo-only switches for showing how the phases differ

GAR205 is mapped to the DCS API in this demo, so support and asset data appear when Phase 2 is on.