Support agreementManaged contractGAR572-AGR479
Covered by a managed support agreement with an agreed SLA.
Customer since14 Jul 2023Response SLA8 hoursRateIncludedNotice30 daysMachines on contract84 of 95
11 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for GAR572Active contracts
7
0 expired or cancelled
Annual contract value
£25,788.28
Active lines only
Renewals within 90 days
2
£10,188.79
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9597 HARB | Managed support | Hardware 6 Mthly Contract DCS Covers 84 machines · 11 in service and off it → | 84 | Rolling 90d notice · auto-renews | 20 Oct 2026 in 56d | 20 Mar 2027 | £9,918.52 £4,959.26 6 monthly | Due in 90 days | |
| 9978 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 80 seats | Rolling 60d notice · auto-renews | 15 May 2027 in 263d | — | £12,928.8 80 x £161.61 · 5% off | Scheduled | |
| 10661 SOFT | Software support | Software Annual Contract DCS Covers 2 modules → | 2 | 36 months 90d notice · auto-renews | 16 May 2027 in 264d | 08 Aug 2027 | £575 2 x £287.5 | Scheduled | |
| 10737 CYB002 | Endpoint protection | Patch Manager Servers Ann Subscription DCS | 91 seats | 36 months 30d notice | 13 Oct 2026 in 49d | — | £270.27 91 x £2.97 · 5% off | Due in 90 days | |
| 11189 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 83 seats | Rolling 60d notice · auto-renews | 01 Aug 2027 in 341d | — | £346.94 83 x £4.18 | Scheduled | |
| 11635 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | Rolling 30d notice · auto-renews | 01 Jan 2027 in 129d | 01 Jun 2027 | £498.47 1 x £498.47 | Scheduled | |
| 11983 TELMTP | Telephony | Microsoft Teams Phone Microsoft | 92 seats | 12 months 60d notice | 17 Mar 2027 in 204d | — | £1,250.28 92 x £13.59 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£12,928.8
Managed support£9,918.52
Telephony£1,250.28
Software support£575
Backup and DR£498.47
Email security£346.94
Endpoint protection£270.27
Next twelve months
Renewal dates in order
- 13 OctPatch Manager Servers Ann SubscriptionEndpoint protection49d
- 20 OctHardware 6 Mthly ContractManaged support56d
- 01 JanM365 Amber Vault Storage per TBBackup and DR129d
- 17 MarMicrosoft Teams PhoneTelephony204d
- 15 MayMicrosoft 365 Business PremiumMicrosoft 365 licences263d
- 16 MaySoftware Annual ContractSoftware support264d
- 01 AugHornetSecurity 365 T P BusinessEmail security341d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.