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Garrick Solicitors Holdings

GAR572ActiveManaged contract

garricksolicitors.co.uk · Legal · Account manager Dan Okafor

Microsoft 365Healthy2 days agoSupport & assets (SQL)Healthy18 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Microsoft 365 sync successSync
    Datasets: users, licences, usage reports. Auth mode gdap.
    23 Aug 2026
  2. Finding raised: 6 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    21 Aug 2026
  3. Executive Review pack generatedReports
    Generated by Ellie Marsh · customer-facing classification.
    13 Aug 2026
  4. 3 users added this monthUsers
    User count moved from 91 to 94.
    28 Jul 2026
  5. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    23 Jul 2026
  6. Pipeline: Managed IT support contract (24 users) — With CustomerOpportunities
    Owner Alex Vokes. Meeting booked. Next with Customer.
    22 Jul 2026
  7. Finding raised: 21 devices beyond their expected lifecycleAlerts
    Device lifecycle · warning · AST-AGE
    17 Jul 2026
  8. Finding raised: 43 in-service assets are out of warrantyAlerts
    Device lifecycle · warning · AST-WARRANTY-EXPIRED
    14 Jul 2026
  9. Finding raised: 36 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    02 Jul 2026
  10. 3 users added this monthUsers
    User count moved from 86 to 89.
    28 Jun 2026
  11. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  12. Finding raised: 2 contracts up for renewal within 90 daysAlerts
    Support · information · CON-RENEWAL-DUE
    09 Jun 2026
  13. Finding raised: 11 in-service machines sit outside the managed support scheduleAlerts
    Support · warning · CON-ASSET-UNCOVERED
    29 May 2026
  14. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Apr 2026
  15. 6 users removed this monthUsers
    User count moved from 91 to 85.
    28 Mar 2026
  16. Executive Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    16 Mar 2026
  17. 5 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  18. 3 users removed this monthUsers
    User count moved from 95 to 92.
    28 Feb 2026
  19. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  20. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    08 Feb 2026
  21. 3 users removed this monthUsers
    User count moved from 99 to 96.
    28 Jan 2026
  22. Technical Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    23 Jan 2026
  23. 4 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026
  24. Executive Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    04 Jan 2026

Events in view

24 of 43 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.