Support agreementTime and materialsGRA133-AGR632
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since23 Aug 2023Response SLANo SLARate£85/hrNotice—Machines on contract0 of 37
37 in-service machines are not on a contractSee which machines →
Contract position
2 contract records for GRA133Active contracts
2
0 expired or cancelled
Annual contract value
£4,500.8
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9734 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 11 seats | Rolling 90d notice · auto-renews | 21 May 2027 in 269d | 02 Nov 2027 | £2,055.02 11 x £186.82 | Scheduled | |
| 9950 SOFLA | Software support | Bespoke Software Support Contract DCS Covers 9 modules · 4 off it → | 1 | 12 months 90d notice · auto-renews | 15 May 2027 in 263d | 04 Aug 2027 | £2,445.78 1 x £2,445.78 | Scheduled |
Annual value by service line
Active contracts only
Software support£2,445.78
Microsoft 365 licences£2,055.02
Next twelve months
Renewal dates in order
- 15 MayBespoke Software Support ContractSoftware support263d
- 21 MayAdobe Acrobat Pro EnterpriseMicrosoft 365 licences269d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.