Support agreementManaged contractHAR822-AGR753
Covered by a managed support agreement with an agreed SLA.
Customer since25 Jul 2020Response SLA2 hoursRateIncludedNotice90 daysMachines on contract32 of 34
2 in-service machines are not on a contractSee which machines →
Contract position
8 contract records for HAR822Active contracts
8
0 expired or cancelled
Annual contract value
£17,474.33
Active lines only
Renewals within 90 days
0
£0
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9628 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 32 machines · 2 in service and off it → | 32 | 12 months 30d notice | 24 Apr 2027 in 242d | 25 Oct 2027 | £4,310.28 £1,077.57 quarterly | Scheduled | |
| 10011 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 12 months 30d notice | 30 Jul 2027 in 339d | — | £1,729.91 1 x £1,729.91 | Scheduled | |
| 10481 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 28 seats | 12 months 60d notice · auto-renews | 02 Mar 2027 in 189d | — | £4,180.12 28 x £149.29 · 5% off | Scheduled | |
| 11031 COR1 | Software support | Corrin Software Licence Corrin Covers 10 modules · 1 off it → | 10 | 36 months 90d notice | 20 Feb 2027 in 179d | 26 Jun 2027 | £1,395 10 x £139.5 | Scheduled | |
| 11380 AVO001 | Backup and DR | Amber Vault M365 Backup / Mailbox DCS | 28 seats | 12 months 30d notice | 08 Jan 2027 in 136d | — | £880.32 28 x £31.44 | Scheduled | |
| 11935 CON500 | Connectivity | Leased line 500Mb Zen | 1 | 12 months 60d notice | 19 Apr 2027 in 237d | 26 Jun 2027 | £1,672.26 1 x £1,672.26 | Scheduled | |
| 12003 TEL3CX | Telephony | 3CX Hosted PBX 3CX | 1 | Rolling 60d notice · auto-renews | 26 Nov 2026 in 93d | 13 May 2027 | £2,731.81 1 x £2,731.81 | Scheduled | |
| 12576 DEL003 | Hardware maintenance | Dell ProSupport - 3 year Dell | 1 | 36 months 60d notice · auto-renews | 30 Jul 2027 in 339d | — | £574.63 1 x £574.63 | Scheduled |
Annual value by service line
Active contracts only
Managed support£6,040.19
Microsoft 365 licences£4,180.12
Software support£2,869.41
Telephony£2,731.81
Connectivity£1,672.26
Backup and DR£880.32
Hardware maintenance£574.63
Next twelve months
Renewal dates in order
- 26 Nov3CX Hosted PBXTelephony93d
- 08 JanAmber Vault M365 Backup / MailboxBackup and DR136d
- 20 FebCorrin Software LicenceSoftware support179d
- 02 MarAdobe Acrobat Pro EnterpriseMicrosoft 365 licences189d
- 19 AprLeased line 500MbConnectivity237d
- 24 AprHardware Quarterly ContractManaged support242d
- 30 JulAnnual Additional Server MonitoringManaged support339d
- 30 JulDell ProSupport - 3 yearHardware maintenance339d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.