Support agreementTime and materialsHAZ559-AGR743
Support is billed by the hour. No SLA commitment and no proactive cover.
Customer since15 Aug 2022Response SLANo SLARate£110/hrNotice—Machines on contract12 of 27
15 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for HAZ559Active contracts
4
0 expired or cancelled
Annual contract value
£4,036.12
Active lines only
Renewals within 90 days
1
£1,645.94
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9581 M365BS | Microsoft 365 licences | Microsoft 365 Business Standard Microsoft | 17 seats | Rolling 30d notice · auto-renews | 01 Sep 2026 in 7d | — | £1,645.94 17 x £96.82 | Due now | |
| 10215 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 2 modules → | 2 | 12 months 90d notice | 01 Dec 2026 in 98d | — | £240 2 x £120 | Scheduled | |
| 10457 AVO100 | Backup and DR | M365 Amber Vault Storage per TB DCS | 1 | 12 months 60d notice | 10 Mar 2027 in 197d | — | £618.65 1 x £618.65 | Scheduled | |
| 10788 PRO104 | Hardware maintenance | DCS EHC ML350 G9 24 x 7 DCS Covers 12 machines · 15 in service and off it → | 12 | 36 months 90d notice | 15 Dec 2026 in 112d | — | £1,531.53 12 x £127.63 | Scheduled |
Annual value by service line
Active contracts only
Software support£2,754
Microsoft 365 licences£1,645.94
Hardware maintenance£1,531.53
Backup and DR£618.65
Next twelve months
Renewal dates in order
- 01 SepMicrosoft 365 Business StandardMicrosoft 365 licences7d
- 01 DecOpera 3 Annual LicenceSoftware support98d
- 15 DecDCS EHC ML350 G9 24 x 7Hardware maintenance112d
- 10 MarM365 Amber Vault Storage per TBBackup and DR197d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.