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Hazelmere Pharmacy Holdings

HAZ772ActiveManaged contract

hazelmerepharmacy.co.uk · Healthcare · Account manager Ellie Marsh · Hazelmere Care Group (head office of 3)

Microsoft 365Healthy34 hr agoSupport & assets (SQL)Healthy22 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Showing this year · figures use the latest valid snapshot in the period.

Microsoft 365

Latest snapshot 23 Aug 2026
Active users
233
19 disabled · 14 guests
Assigned licences
223
87% of 255 purchased
Available licences
32
Assignable without purchase
M365 active usage
86%
201 of 233 enabled users

Service and health

Support, contract and asset data from the DCS API
Assets in service
175
30 over four years old
Renewals in 90 days
3
Next: Amber Vault Cloud Backup 3.5TB on 26 Aug 2026
Open support workload
11
373 eligible records in period
Average response
4.0 hr
118 quote, project and install records excluded
Not billed a year
£1,630
12 machines and 4 modules off contract
Customer health
81Good 4

User count trend

01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month

+7 in period (+2.9%)

Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.

Licence mix

Assigned licences at 23 Aug 2026

223
assigned
  • Business Standard125
  • Business Basic49
  • Visio Plan 220
  • Microsoft 365 E529

Microsoft 365 adoption trend

Share of enabled users active in each period

Microsoft usage reports can lag by up to 48 hours.

Licence utilisation

Assigned against purchased, by product

Business Standard125/143
Business Basic49/56
Visio Plan 220/23
Microsoft 365 E529/33
Open licensing module

Support volume trend

Event measure, summed per bucket

118 excluded records

Excluded records are shown for volume context only and never affect response, resolution or SLA figures.

Asset age profile

In-service assets by age band

Expected lifecycle thresholds are configurable per asset class.

Findings for review0 critical4 warning2 information