Support agreementManaged contractHAZ772-AGR634
Covered by a managed support agreement with an agreed SLA.
Customer since16 Aug 2025Response SLA8 hoursRateIncludedNotice30 daysMachines on contract163 of 175
12 in-service machines are not on a contractSee which machines →
Contract position
7 contract records for HAZ772Active contracts
7
0 expired or cancelled
Annual contract value
£59,077.39
Active lines only
Renewals within 90 days
3
£6,327.81
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9653 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 163 machines · 12 in service and off it → | 163 | 12 months 30d notice | 27 Jan 2027 in 155d | — | £18,913.92 £4,728.48 quarterly | Scheduled | |
| 10205 DCSRMSX | Managed support | Annual Additional Server Monitoring DCS | 1 | 36 months 30d notice | 07 Feb 2027 in 166d | — | £1,132.39 1 x £1,132.39 | Scheduled | |
| 10600 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 219 seats | 12 months 90d notice · auto-renews | 15 Jan 2027 in 143d | 03 Apr 2027 | £31,903.92 219 x £145.68 · 12.5% off | Scheduled | |
| 10941 ESE057 | Endpoint protection | ESET Enterprise with MDR ESET | 202 seats | 12 months 30d notice · auto-renews | 22 Oct 2026 in 58d | 09 Jan 2027 | £2,046.26 202 x £10.13 | Due in 90 days | |
| 11295 CYB005 | Email security | Cyber Security Awareness inc GDPR DCS | 1 | 36 months 30d notice | 10 Oct 2026 in 46d | — | £1,864.62 1 x £1,864.62 | Due in 90 days | |
| 11743 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | Rolling 30d notice · auto-renews | 26 Aug 2026 in 1d | — | £2,416.93 1 x £2,416.93 | Due now | |
| 12170 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | 36 months 60d notice | 18 Jun 2027 in 297d | — | £799.35 1 x £799.35 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£31,903.92
Managed support£20,046.31
Backup and DR£2,416.93
Endpoint protection£2,046.26
Email security£1,864.62
Connectivity£799.35
Next twelve months
Renewal dates in order
- 26 AugAmber Vault Cloud Backup 3.5TBBackup and DR1d
- 10 OctCyber Security Awareness inc GDPREmail security46d
- 22 OctESET Enterprise with MDREndpoint protection58d
- 15 JanAdobe Acrobat Pro EnterpriseMicrosoft 365 licences143d
- 27 JanHardware Quarterly ContractManaged support155d
- 07 FebAnnual Additional Server MonitoringManaged support166d
- 18 JunFTTP 900/110Connectivity297d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.