Software position
6 licensed products on the registerProducts
6
0 on a support contract
Not on contract
6
£250 a year at listed rates
Annual support value
£0
No software support contract
Support calls
6
£562.5 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 5.3.18 | T16839 | Terminal server | Not on contract | — |
| O3NUS | Opera 3 Current Users | T20108 | Workstations | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger Version 4.5.14 | T26872 | Terminal server | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 8.5.13 | T68596 | Workstations | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger Version 10.3.19 | T31401 | Terminal server | Not on contract | — |
| O3INV | Opera 3 Invoicing Version 5.2.4 | T11248 | Server - Sql1 | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £37.5Stock take variance queryOpera 3 Sales Ledger · Julie Herbert · 26 Apr 2026
- £75Invoice imported twice from the job systemOpera 3 Current Users · Stacey Thomas · 10 May 2025
- £112.5Stock take variance queryOpera 3 Nominal Ledger · Karen Taylor · 09 Mar 2025
- £150User locked out of the payroll companyOpera 3 Sales Ledger · Julie Herbert · 17 Dec 2024
- £37.5Purchase order print alignmentOpera 3 Current Users · Anne-Marie Cable · 27 Oct 2024
- £150Backup of the data directory verifiedOpera 3 Current Users · Karen Taylor · 06 Oct 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.