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Hutton Retail Services

HUT888ActiveManaged contract

huttonretail.co.uk · Retail · Account manager Rachel Byrne

Microsoft 365Partial4 weeks agoSupport & assets (SQL)Healthy10 hr ago

01 Jan 202625 Aug 2026 · month buckets · applies to every section

Customer timeline

Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.

  1. Pipeline: Business Premium licence uplift — Meeting OrganisedOpportunities
    Owner Ben King. Meeting booked. Next with DCS.
    23 Aug 2026
  2. Microsoft 365 sync partialSync
    Datasets: users, licences, usage reports. Auth mode app-consent.
    31 Jul 2026
  3. 5 users added this monthUsers
    User count moved from 35 to 40.
    28 Jul 2026
  4. Customer branding updatedSettings
    Logo and primary colour saved as the new default for future packs.
    15 Jul 2026
  5. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jul 2026
  6. Executive Review pack generatedReports
    Generated by Tom Whitfield · customer-facing classification.
    12 Jul 2026
  7. Finding raised: Backup and DR is not on a DCS contractAlerts
    Security validation · information · CON-NO-BACKUP-AND-DR
    02 Jul 2026
  8. 4 users added this monthUsers
    User count moved from 31 to 35.
    28 Jun 2026
  9. Finding raised: Endpoint protection is not on a DCS contractAlerts
    Security validation · warning · CON-NO-ENDPOINT-PROTECTION
    26 Jun 2026
  10. Technical Review pack generatedReports
    Generated by Rachel Byrne · customer-facing classification.
    22 Jun 2026
  11. Finding raised: 10 devices on a legacy operating system buildAlerts
    Device lifecycle · warning · AST-OS-LEGACY
    15 Jun 2026
  12. 3 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jun 2026
  13. Finding raised: Email security is not on a DCS contractAlerts
    Security validation · information · CON-NO-EMAIL-SECURITY
    08 Jun 2026
  14. Finding raised: 5 in-service machines sit outside the managed support scheduleAlerts
    Support · warning · CON-ASSET-UNCOVERED
    04 Jun 2026
  15. Finding raised: 2 warranties expire within 90 daysAlerts
    Device lifecycle · information · AST-WARRANTY-SOON
    19 May 2026
  16. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 May 2026
  17. Technical Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    03 May 2026
  18. 6 users removed this monthUsers
    User count moved from 38 to 32.
    28 Mar 2026
  19. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Mar 2026
  20. Executive Review pack generatedReports
    Generated by Priya Raman · customer-facing classification.
    05 Mar 2026
  21. 2 users removed this monthUsers
    User count moved from 37 to 35.
    28 Feb 2026
  22. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Feb 2026
  23. Added 6 licencesLicensing
    Purchased total 46 → 52.
    15 Feb 2026
  24. 2 assets added to inventoryAssets
    Recorded by the operational source system.
    15 Jan 2026

Events in view

24 of 38 recorded events

iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.