Customer timeline
Sync milestones, licence and user movement, equipment changes, findings, opportunities and generated packs — aggregated so routine activity does not become noise.
- 24 Aug 2026Pipeline: Dell laptop refresh - 30 units — With CustomerOpportunitiesOwner Alex Vokes. Quote sent. Next with Customer.
- 18 Aug 2026Pipeline: Firewall replacement and HA pair — With CustomerOpportunitiesOwner Barry Rankin. Call made. Next with Customer.
- 28 Jul 2026Microsoft 365 sync partialSyncDatasets: users, licences, usage reports. Auth mode app-consent.
- 22 Jul 2026Licensing Review pack generatedReportsGenerated by Rachel Byrne · customer-facing classification.
- 11 Jul 2026Finding raised: 1 device running an unsupported operating systemAlertsDevice lifecycle · critical · AST-OS-UNSUPPORTED
- 09 Jul 2026Finding raised: Email security is not on a DCS contractAlertsSecurity validation · information · CON-NO-EMAIL-SECURITY
- 26 Jun 2026Finding raised: MFA registration at 81% of enabled usersAlertsIdentity security · warning · SEC-MFA-COVERAGE
- 21 Jun 2026Removed 4 licencesLicensingPurchased total 43 → 39.
- 14 Jun 2026Finding raised: 3 warranties expire within 90 daysAlertsDevice lifecycle · information · AST-WARRANTY-SOON
- 07 Jun 2026Added 4 licencesLicensingPurchased total 39 → 43.
- 06 Jun 2026Finding raised: 8 devices beyond their expected lifecycleAlertsDevice lifecycle · warning · AST-AGE
- 29 May 2026Technical Review pack generatedReportsGenerated by Priya Raman · customer-facing classification.
- 29 May 2026Finding raised: 12 in-service assets are out of warrantyAlertsDevice lifecycle · warning · AST-WARRANTY-EXPIRED
- 28 May 20263 users added this monthUsersUser count moved from 25 to 28.
- 19 Mar 2026Support Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 15 Mar 20262 assets added to inventoryAssetsRecorded by the operational source system.
- 15 Mar 2026Added 7 licencesLicensingPurchased total 31 → 38.
- 06 Mar 2026Licensing Review pack generatedReportsGenerated by Ellie Marsh · customer-facing classification.
- 28 Feb 20262 users added this monthUsersUser count moved from 29 to 31.
Events in view
19 of 28 recorded events
iHow the timeline is builtShow
Routine movement is aggregated rather than listed one event at a time — “12 users added this month” instead of twelve separate cards. Sync milestones, licence changes, equipment, findings, opportunities and generated packs all feed the same list.