Software position
10 licensed products on the registerProducts
10
0 on a support contract
Not on contract
10
£900 a year at listed rates
Annual support value
£0
No software support contract
Support calls
7
£506.25 chargeable
Software register
What the customer is licensed for, and what DCS supports
| Code | Product | Licence ref | Installed on | Support | Annual amount |
|---|---|---|---|---|---|
| O3SFO | Opera 3 System Foundation Version 5.6.19 | T64682 | Terminal server | Not on contract | — |
| O3NUS | Opera 3 Current Users Version 5.3.13 | T19149 | Server - Ap-Host | Not on contract | — |
| O3SAL | Opera 3 Sales Ledger | T17939 | Server - Sql1 | Not on contract | — |
| O3PUR | Opera 3 Purchase Ledger Version 7.6.16 | T79369 | Server - Ap-Host | Not on contract | — |
| O3NOM | Opera 3 Nominal Ledger Version 7.4.1 | T91380 | Server - Ap-Host | Not on contract | — |
| O3INV | Opera 3 Invoicing Version 8.8.2 | T54556 | Workstations | Not on contract | — |
| O3POP | Opera 3 Purchase Order Processing | T76430 | Server - Ap-Host | Not on contract | — |
| O3SCT | Opera 3 Stock Control Version 8.4.12 | T91316 | Server - Ap-Host | Not on contract | — |
| O3COS | Opera 3 Costing | T64873 | Workstations | Not on contract | — |
| O3PAY | Opera 3 Payroll & HR | T16737 | Server - Ap-Host | Not on contract | — |
Calls by product
Where software support time goes
Recent software calls
Logged against the product, not a machine
- £75Invoice imported twice from the job systemOpera 3 Payroll & HR · Kelly Gregory · 05 Aug 2026
- £112.5Stock take variance queryOpera 3 Current Users · Julie Herbert · 17 Jul 2026
- £75Year end routine walkthroughOpera 3 System Foundation · Karen Taylor · 25 Oct 2025
- £37.5Stock take variance queryOpera 3 Sales Ledger · Anne-Marie Cable · 29 May 2025
- £112.5User locked out of the payroll companyOpera 3 Sales Ledger · Stacey Thomas · 08 Apr 2025
- £37.5New user added and permissions setOpera 3 System Foundation · Stacey Thomas · 17 Mar 2025
- £56.25Report layout change requestedOpera 3 System Foundation · Julie Herbert · 22 Sep 2024
iHow software support is countedShow
Software calls are logged against the licensed product rather than a machine, and are kept out of the hardware SLA figures — they have their own contract and their own response expectations. A product with no support contract is recorded as such rather than assumed to be unsupported.