Support agreementManaged contractCovered by a managed support agreement with an agreed SLA.
View contracts and renewals →Total assets
36
33 in service
Beyond expected life
4
Thresholds configurable per class
Unsupported OS
0
Out-of-support operating systems
Warranty expired
14
3 expiring within 90 days
On contract
28
85% of in-service machines
Maintenance a year
£2,748.36
£687.09 per invoice · quarterly
Not billed
£430
5 in-service machines off maintenance
Maintenance reconciliation
Contract 9739 · HARQ · billed quarterly
On maintenance
28
billed £687.09 per invoice
Annualised
£2,748.36
£2,650 at standard rates
In service, off maintenance
5
£430 a year at standard rates
Correctly excluded
3
Spare, retired or awaiting disposal
5 machines are in service without maintenance cover. At standard rates that is £430 a year not being billed. Figures come from the hardware register; the invoiced total ties to the contract amount.
Type breakdown
In-service assets
33
in service
- Thin Client16
- Laptop6
- Desktop3
- Printer2
- Wireless AP2
- Mobile1
- Server1
- Firewall1
- Switch1
Age profile
In-service assets grouped by age band
Expected lifecycle: Laptop 4y · Desktop 5y · Server 6y · Printer 7y · Firewall 5y · Switch 7y · Wireless AP 6y · Thin Client 6y · Mobile 3y
Operating system distribution
Computers and servers in service
Additions in period
Assets recorded by purchase or install date
| Asset | Type | Assigned to | Site | Operating system | Purchased | Warranty |
|---|---|---|---|---|---|---|
| Apple MacBook Pro 14 ING328-AST-0001 · AP670350D | Laptop | Ava Pritchard | Remote | macOS 13 | 20 Feb 2026 | In warranty 19 Feb 2030 |
| HP EliteBook 840 G9 ING328-AST-0002 · HP677520A | Laptop | Jack Mensah | Head Office | Windows 11 Pro 24H2 | 24 Jun 2025 | In warranty 23 Jun 2029 |
| HP EliteBook 840 G9 ING328-AST-0003 · HP128799D | Laptop | Imogen Jameson | Site 2 | Windows 11 Pro 24H2 | 28 Sep 2025 | In warranty 27 Sep 2029 |
| HP EliteBook 840 G9 ING328-AST-0004 · HP810214A | Laptop | Hana Ives | Head Office | Windows 11 Pro 24H2 | 16 Mar 2026 | In warranty 15 Mar 2030 |
| Dell Latitude E7470 ING328-AST-0005 · DE716272D | Laptop | Oscar Jameson | Head Office | Windows 11 Pro 24H2 | 25 Apr 2026 | In warranty 24 Apr 2029 |
| Apple MacBook Pro 14 ING328-AST-0006 · AP296921B | Laptop | Jack Mensah | Site 2 | macOS 15 | 29 Mar 2026 | In warranty 28 Mar 2029 |
| Dell OptiPlex 3050 ING328-AST-0007 · DE775278C | Desktop | Kofi Rowley | Site 2 | Windows 10 Pro 21H2 | 17 May 2020 | Expired 16 May 2024 |
| HP ProDesk 400 G7 ING328-AST-0008 · HP761082B | Desktop | Hana Ives | Head Office | Windows 10 Pro 21H2 | 21 Nov 2017 | Expired 21 Nov 2018 |
| Dell OptiPlex 3050 ING328-AST-0009 · DE221293D | Desktop | Jack Mensah | Branch | Windows 10 Pro 21H2 | 13 Dec 2018 | Expired 12 Dec 2022 |
| Samsung Galaxy S23 ING328-AST-0010 · SA158066C | Mobile | Ava Pritchard | Branch | iOS 18 | 18 Oct 2024 | In warranty 18 Oct 2027 |
| Apple iPhone 12 ING328-AST-0011 · AP484642C | Mobile | Kofi Rowley | Remote | iOS 17 | 16 Jul 2023 | Expired 15 Jul 2024 |
| Dell Wyse 5070 ING328-AST-0012 · DE199309C | Thin Client | Jack Mensah | Remote | ThinPro | 04 Sep 2022 | Expired 03 Sep 2024 |
| HP t640 ING328-AST-0013 · HP180874B | Thin Client | Kofi Rowley | Head Office | Windows 10 IoT | 24 Jun 2023 | In warranty 23 Jun 2027 |
| Dell Wyse 5070 ING328-AST-0014 · DE353214C | Thin Client | Oscar Jameson | Head Office | Windows 10 IoT | 25 Sep 2025 | Expiring soon 25 Sep 2026 |
| HP t640 ING328-AST-0015 · HP651364D | Thin Client | Hana Ives | Site 2 | Windows 10 IoT | 09 Jun 2020 | Expired 09 Jun 2022 |
| IGEL UD3 ING328-AST-0016 · IG100282A | Thin Client | Nadia Sinclair | Site 2 | Windows 10 IoT | 13 Apr 2021 | Expired 12 Apr 2024 |
| HP t640 ING328-AST-0017 · HP466362A | Thin Client | Kofi Rowley | Branch | Windows 10 IoT | 09 Nov 2020 | Expired 08 Nov 2024 |
| IGEL UD3 ING328-AST-0018 · IG985664C | Thin Client | Nadia Sinclair | Head Office | Windows 10 IoT | 22 Oct 2023 | Expiring soon 21 Oct 2026 |
| IGEL UD3 ING328-AST-0019 · IG689719A | Thin Client | Oscar Jameson | Branch | ThinPro | 10 Dec 2025 | In warranty 09 Dec 2028 |
| HP t640 ING328-AST-0020 · HP890365D | Thin Client | Amelia Kowalski | Head Office | ThinPro | 18 Apr 2026 | In warranty 17 Apr 2028 |
| Dell Wyse 5070 ING328-AST-0021 · DE939075B | Thin Client | Jack Mensah | Head Office | ThinPro | 30 Sep 2025 | Expiring soon 30 Sep 2026 |
| HP t640 ING328-AST-0022 · HP595821D | Thin Client | Dominic Delaney | Head Office | ThinPro | 04 Sep 2023 | In warranty 03 Sep 2027 |
| IGEL UD3 ING328-AST-0023 · IG355562B | Thin Client | Jack Mensah | Branch | Windows 10 IoT | 22 Mar 2026 | In warranty 21 Mar 2030 |
| Dell Wyse 5070 ING328-AST-0024 · DE357808A | Thin Client | Hana Ives | Remote | Windows 10 IoT | 21 Nov 2020 | Expired 21 Nov 2023 |
| IGEL UD3 ING328-AST-0025 · IG239836B | Thin Client | Amelia Kowalski | Branch | Windows 10 IoT | 12 Oct 2020 | Expired 12 Oct 2022 |
| IGEL UD3 ING328-AST-0026 · IG197704C | Thin Client | Dominic Delaney | Head Office | ThinPro | 09 Feb 2022 | Expired 09 Feb 2024 |
| HP t640 ING328-AST-0027 · HP701599D | Thin Client | Dominic Delaney | Remote | ThinPro | 16 Jan 2026 | In warranty 16 Jan 2027 |
| Dell Wyse 5070 ING328-AST-0028 · DE503277B | Thin Client | Imogen Jameson | Head Office | ThinPro | 18 Jul 2026 | In warranty 17 Jul 2029 |
| HPE ProLiant DL360 Gen9 ING328-AST-0029 · HP828409B | Server | Head Office | Windows Server 2016 | 06 Jun 2025 | In warranty 05 Jun 2030 | |
| Kyocera ECOSYS M5526 ING328-AST-0030 · KY284137C | Printer | Head Office | Embedded firmware | 07 May 2024 | Expired 07 May 2025 | |
| Kyocera ECOSYS M5526 ING328-AST-0031 · KY946611A | Printer | Head Office | Embedded firmware | 09 Mar 2025 | Expired 09 Mar 2026 | |
| Fortinet FortiGate 60F ING328-AST-0032 · FO391924C | Firewall | Head Office | FortiOS 7.4 | 12 Aug 2024 | Expired 12 Aug 2025 | |
| Netgear GS724T ING328-AST-0033 · NE858106D | Switch | Head Office | Managed firmware | 18 Mar 2024 | In warranty 17 Mar 2028 | |
| Ubiquiti USW-Pro-24 ING328-AST-0034 · UB412262B | Switch | Head Office | Managed firmware | 21 Feb 2026 | In warranty 20 Feb 2029 | |
| Ubiquiti U6-Pro ING328-AST-0035 · UB176620A | Wireless AP | Head Office | UniFi 8.x | 01 May 2026 | In warranty 30 Apr 2030 | |
| Ruckus R550 ING328-AST-0036 · RU732366D | Wireless AP | Head Office | UniFi 8.x | 30 Dec 2024 | Expired 30 Dec 2025 |
Contract cover by asset type
In-service machines, split by whether DCS is contracted to support them
| Asset type | In service | On contract | Not on contract | Cover |
|---|---|---|---|---|
| Laptop | 6 | 5 | 1 | 83% |
| Desktop | 3 | 3 | 0 | 100% |
| Server | 1 | 1 | 0 | 100% |
| Printer | 2 | 2 | 0 | 100% |
| Firewall | 1 | 0 | 1 | 0% |
| Switch | 1 | 1 | 0 | 100% |
| Wireless AP | 2 | 2 | 0 | 100% |
| Thin Client | 16 | 13 | 3 | 81% |
| Mobile | 1 | 1 | 0 | 100% |
iHow lifecycle findings are raisedShow
Expected life is configurable per asset class, so a server, printer and laptop are not judged the same way. A missing security-agent signal is a review item only — confirm what the customer already has before proposing an alternative.