Support agreementManaged contractING328-AGR519
Covered by a managed support agreement with an agreed SLA.
Customer since09 Jan 2026Response SLA2 hoursRateIncludedNotice60 daysMachines on contract28 of 33
5 in-service machines are not on a contractSee which machines →
Contract position
4 contract records for ING328Active contracts
3
1 expired or cancelled
Annual contract value
£4,573.76
Active lines only
Renewals within 90 days
0
£0
Lapsed
1
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9739 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 28 machines · 5 in service and off it → | 28 | 12 months 90d notice · auto-renews | 02 Mar 2027 in 189d | — | £2,748.36 £687.09 quarterly | Scheduled | |
| 10146 M365BP | Microsoft 365 licences | Microsoft 365 Business Premium Microsoft | 10 seats | Rolling 30d notice · auto-renews | 12 Jun 2027 in 291d | — | £1,804.7 10 x £180.47 | Scheduled | |
| 10613 COR1 | Software support | Corrin Software Licence Corrin | 1 | 12 months 30d notice · auto-renews | 27 Feb 2026 179d ago | — | £1,680.4 1 x £1,680.4 | Lapsed | |
| 10983 HOR004 | Email security | HornetSecurity 365 T P Business Hornetsecurity | 10 seats | 12 months 30d notice · auto-renews | 20 Dec 2026 in 117d | 12 Jun 2027 | £20.7 10 x £2.07 | Scheduled |
Annual value by service line
Active contracts only
Managed support£2,748.36
Microsoft 365 licences£1,804.7
Email security£20.7
Next twelve months
Renewal dates in order
- 20 DecHornetSecurity 365 T P BusinessEmail security117d
- 02 MarHardware Quarterly ContractManaged support189d
- 12 JunMicrosoft 365 Business PremiumMicrosoft 365 licences291d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.