Support agreementManaged contractKEL360-AGR836
Covered by a managed support agreement with an agreed SLA.
Customer since28 Apr 2023Response SLA8 hoursRateIncludedNotice90 daysMachines on contract77 of 82
5 in-service machines are not on a contractSee which machines →
Contract position
5 contract records for KEL360Active contracts
5
0 expired or cancelled
Annual contract value
£31,606.35
Active lines only
Renewals within 90 days
1
£716.27
Lapsed
0
Past end date, not cancelled
Contract lines
What DCS supplies today, and when each line is next up
| Contract No | Service | Product | Qty | Term | Ends | Review | Annual value | Renewal | |
|---|---|---|---|---|---|---|---|---|---|
| 9773 HARQ | Managed support | Hardware Quarterly Contract DCS Covers 77 machines · 5 in service and off it → | 77 | 12 months 30d notice · auto-renews | 11 Apr 2027 in 229d | — | £10,206.48 £2,551.62 quarterly | Scheduled | |
| 10108 ADO076 | Microsoft 365 licences | Adobe Acrobat Pro Enterprise Adobe | 102 seats | 12 months 30d notice · auto-renews | 28 Feb 2027 in 187d | — | £17,348.16 102 x £170.08 | Scheduled | |
| 10600 O3MAIN | Software support | Opera 3 Annual Licence Pegasus Covers 8 modules → | 8 | 12 months 60d notice | 15 Aug 2027 in 355d | — | £1,550 8 x £193.75 | Scheduled | |
| 11080 AVR035 | Backup and DR | Amber Vault Cloud Backup 3.5TB DCS | 1 | Rolling 90d notice · auto-renews | 09 Sep 2026 in 15d | — | £716.27 1 x £716.27 | Due now | |
| 11293 CON900 | Connectivity | FTTP 900/110 TalkTalk Business | 1 | Rolling 30d notice · auto-renews | 28 Jul 2027 in 337d | 15 Dec 2027 | £1,785.44 1 x £1,785.44 | Scheduled |
Annual value by service line
Active contracts only
Microsoft 365 licences£17,348.16
Managed support£10,206.48
Software support£8,958.8
Connectivity£1,785.44
Backup and DR£716.27
Next twelve months
Renewal dates in order
- 09 SepAmber Vault Cloud Backup 3.5TBBackup and DR15d
- 28 FebAdobe Acrobat Pro EnterpriseMicrosoft 365 licences187d
- 11 AprHardware Quarterly ContractManaged support229d
- 28 JulFTTP 900/110Connectivity337d
- 15 AugOpera 3 Annual LicenceSoftware support355d
iHow contracts are used elsewhereShow
Contract lines are the source for security cover — the platform reports what the customer is contracted for rather than guessing from telemetry, and a missing line is reported as “not on a DCS contract”, never as “no product”. Renewals inside 90 days raise a finding and can be pushed into the pipeline with the annual value already filled in.