Showing this year · figures use the latest valid snapshot in the period.
Microsoft 365
Latest snapshot 23 Aug 2026Active users
127
6 disabled · 8 guests
Assigned licences
118
88% of 134 purchased
Available licences
16
Assignable without purchase
M365 active usage
90%
114 of 127 enabled users
Service and health
Support, contract and asset data from the DCS APIAssets in service
86
21 over four years old
Renewals in 90 days
4
Next: Microsoft 365 Business Standard on 08 Oct 2026
Open support workload
9
121 eligible records in period
Average response
5.9 hr
55 quote, project and install records excluded
Not billed a year
£625
2 machines and 3 modules off contract
Customer health
65Needs review▲ 1
User count trend
01 Jan 2026 – 25 Aug 2026 · latest snapshot in each month
+11 in period (+9.0%)
Snapshot measure. Values are not summed across buckets. Source: Microsoft Graph, collected weekly.
Licence mix
Assigned licences at 23 Aug 2026
118
assigned
- Teams Essentials55
- Business Premium17
- Visio Plan 246
Microsoft 365 adoption trend
Share of enabled users active in each period
Microsoft usage reports can lag by up to 48 hours.
Licence utilisation
Assigned against purchased, by product
Support volume trend
Event measure, summed per bucket
55 excluded records
Excluded records are shown for volume context only and never affect response, resolution or SLA figures.
Asset age profile
In-service assets by age band
Expected lifecycle thresholds are configurable per asset class.